Harmony Owens
WEST LAFAYETTE
Summary
Highly knowledgeable in sports with a deep understanding of the industry, rules, and analysis. Strong skills in teamwork, time management, problem-solving, and customer service, making me an effective communicator and collaborator in any environment. Passionate about pursuing a career in law, with a long-term goal of attending law school to apply my analytical and critical thinking skills in the legal field. Dedicated, adaptable, and driven to excel in both professional and academic pursuits.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Cracker Barrel Old Country Store
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Intern
Cope Environmental Center
08.2023 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
No Degree - Business Management
Purdue University
West Lafayette, IN05-2028
High School Diploma -
Centerville Abington Senior High School
Centerville05-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Sports Intelligence
- Time Management
Languages
English
Full Professional
Interests
- Enjoy participating in all types of physical activity for overall physical and mental well-being
- Documenting and sharing travel experiences
- Learning about history
- Watching and participating in sports
- Music
Timeline
Retail Sales Associate
Cracker Barrel Old Country Store
11.2023 - Current
Intern
Cope Environmental Center
08.2023 - 05.2024
No Degree - Business Management
Purdue University
High School Diploma -
Centerville Abington Senior High School
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