Harneet Singh
New Delhi
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Payment Analyst
Jindal X
New Delhi
06.2024 - Current
- Process and verify client payments, ensuring accuracy and compliance.
- Conduct thorough checks of client and bank details to prevent fraud.
- Collaborate with teams to resolve payment discrepancies and enhance efficiency.
- Maintain accurate transaction records for auditing and reporting.
- Assist in developing payment processes to improve operational workflows.
- Provide customer support for payment inquiries and status updates.
Customer Service Representative
TM CALL CENTRE
Riga
10.2020 - 04.2022
- Job Responsibilities:
- Gathered customer feedback through surveys and used the data to improve customer service.
- I was also responsible for managing daily work and engaging in client negotiations.
- Maintaining a record of the equipment, creating invoices, and putting together the required letters and paperwork.
- Aid manager in developing sales plans and activities.
- Market goods and services to prospective clients.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
MBA - Persuing Business Administration
ISMA University
Latvia , Riga03-2025
Bachelors in Business Administration -
Turiba University
Riga, Latvia10.2023
High School Degree -
Sarvodya Bal Vidhalya Number 2 School
New Delhi, India05.2016
10th -
Sarvodya Bal Vidhalaya Number 2 School
New Delhi, India10.2014
Skills
- Excel, Microsoft PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Facebook, Google, Google Docs, Google Sheets, Google Drive, Google Slides, Email (Gmail), experience in video conferencing (Zoom, Skype), project management (MS Project), marketing strategy, financial analysis, business management, and business administration
Languages
Mother tongue(s): Hindi Panjabi; Punjabi, Other language(s):, English, LISTENING C2 READING C2 WRITING C2 SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2, Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
Timeline
Payment Analyst
Jindal X
06.2024 - Current
Customer Service Representative
TM CALL CENTRE
10.2020 - 04.2022
MBA - Persuing Business Administration
ISMA University
Bachelors in Business Administration -
Turiba University
High School Degree -
Sarvodya Bal Vidhalya Number 2 School
10th -
Sarvodya Bal Vidhalaya Number 2 School
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