Summary
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Harnish Kaur

Counselor (Study/Visitor/Immigration)
Harnish Kaur

Summary

Seeking an opportunity to, utilize my talents of managing people, and communicating with customers for an organization. Obtaining a chance to work with experience people and take the responsible position in a leading organization.

Experienced counselor with over 8 years of expertise in immigration, air-ticketing (international and domestic), and tour packages. Demonstrated ability in handling queries, maintaining productivity, and providing quality service. Proficient in staying updated with new country laws and trends in the study abroad industry. Strong negotiating skills, business acumen, and the ability to work independently and as part of a team.

Work History

Transglobe

Sr. Councelor
08.2023 - 09.2024

Job overview

  • Handled B2B and B2C queries till end process, collecting all necessary funds documents for application & visa process
  • Counseled & assist students for overseas education for Australia,USA and Canada like GTE, SEVIS, Intetview preprations creating GIC and filing Visa application forms.
  • Guide students to creat SOP, GTE,Cover letter,Resume & eassy writing according to their profile
  • Filed and verified university application forms, maintained data on registered students and their visa status.
  • Coordinated with students and universities abroad and Represent in Educational fairs conducted by the organization and Partner Institution.

Career Quiz Visa Consultant

Sr. Career Counselor
04.2023 - 07.2023

Job overview

  • Managed student visas with various portals and IRCC and CRM.
  • Assisted students in obtaining offer letters from colleges and universities
  • Guided students and parents on financial documents and SOP writing for university and visa purposes
  • Promoted business in the northern region

Conneqt Business Solution Ltd.

Sr. Associate (Escalation Specialist) – Operations
03.2021 - 03.2023

Job overview

  • Handled escalated issues and VIP customer service for Samsung India
  • Managed end-to-end processes, provided operational support on a 24x7 basis, and prepared RFAs
  • De-escalated customer concerns and reduced repeated complaints

Finaco Pro

Office Assistant & Counselor
10.2020 - 02.2021

Job overview

  • Managed inquiries, generated leads, handled walk-ins, and maintained student records
  • Conducted cold callings, met with parents, and attended professional meetings and workshops

Flight Fortune

Travel & Visa Advisor (Immigration)
02.2016 - 08.2020

Job overview

  • Prepared HR documents, communicated with external partners, handled air ticketing, and dealt with visas for Visitor and Student onshore.
  • Assisted students in achieving their study abroad goals and provided admission counseling.
  • Facilitated travel/hotel bookings and managed visa processes with a 100% success rate
  • Coordinated with external partners for tour packages and immigration processes.

Education

Six Sigma from Quality

IGNOU

Bachelor from Tourism Studies

University Overview

Pursuing

South Delhi Polytechnic for Women

Diploma from Fashion & Merchandising

Bird Academy
Delhi

Air Ticketing course

IGNOU

BCom

Skills

Knowledge of multiple Portals

Languages

English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Punjabi
Upper intermediate (B2)

Timeline

Sr. Councelor

Transglobe
08.2023 - 09.2024

Sr. Career Counselor

Career Quiz Visa Consultant
04.2023 - 07.2023

Sr. Associate (Escalation Specialist) – Operations

Conneqt Business Solution Ltd.
03.2021 - 03.2023

Office Assistant & Counselor

Finaco Pro
10.2020 - 02.2021

Travel & Visa Advisor (Immigration)

Flight Fortune
02.2016 - 08.2020

Six Sigma from Quality

IGNOU

Bachelor from Tourism Studies
Current

South Delhi Polytechnic for Women

Diploma from Fashion & Merchandising

Bird Academy

Air Ticketing course

IGNOU

BCom
Harnish KaurCounselor (Study/Visitor/Immigration)