Summary
Overview
Work History
Education
Skills
NATURE OF JOB
Timeline
Generic

Haroon Ahmed Shariff. G

Customer Service Executive
Chennai,TN

Summary

Professional customer service representative with excellent communication skills and genuine desire to help others. Handle multiple priorities, Strong problem-solving capabilities combined with patience and empathy to ensure customer satisfaction. Committed to representing company values while exceeding service expectations and contributing to team success.

Overview

1
1
Language
15
15
years of professional experience

Work History

Senior Associate

Primera medical technologies
09.2024 - Current
  • Working in Primera medical technologies as Senior Associate from Sep 2024 still current

Senior Client Partner

Access Health care
03.2022 - 08.2024
  • Worked as a Senior Client Partner in Access Health care From March 2022 till Aug 2024

AR Specialist

Sutherland healthcare Pvt Limited
12.2019 - 02.2022
  • Worked as AR Specialist in Sutherland healthcare Pvt Limited from December 2019 till Feb 2022

Process Associate

Ajuba Solutions
03.2011 - 11.2012
  • Worked in Ajuba Solutions as Process Associate from March’2011 till Nov’2012.

Education

B.A - CS

Madras University
01-2003

HSC - undefined

Tamil Nadu State board
01-2000

SSLC - undefined

Matric
01-1996

Skills

PHYSICIAN SOFTWARE - EPIC, ABC, ECW, UMED

HOPSITAL BILLING - MEDITECH

NATURE OF JOB

  • PRIMERA MEDICAL
  • Working for Hospital in the state of TX, AL & GA inpatient claims, Collection based company where we need to check from when Notification of admission initiated check for auth status, Calculate expected payment for various financial class like Medicare, Medicaid & commercial payer, Capturing deficiencies from payer & provider, Updating trackers follow up with payer for denials, eligibility, Authorization & Appeals
  • Additionally worked on the production consolidation & Trackers audits like payment posting corrections, DRG downgrade & Medically not necessity & Level of care document checks
  • ACCESS HEALTHCARE
  • Working in hospital billing (UB04) for the state of Texas, Arizona & Utah for reputed hospitals in US, Working on the High dollar claims, identifying trends, Working on the 90 days aged buckets, Preparing Appeals for the Under payment issues, Calling payer for the outstanding balance, Checking claim status through provider portal. Assisting new comers train them understand the process.
  • SUTHERLAND HEALTHCARE
  • Working for Physician billing for the state of New York, As an specialist role working on the oldest ageing file responsible complete my daily target, working on additional tasks like faxing appeal, quality checks on appeals, Helping new comers in resolving where they face issues.

Timeline

Senior Associate

Primera medical technologies
09.2024 - Current

Senior Client Partner

Access Health care
03.2022 - 08.2024

AR Specialist

Sutherland healthcare Pvt Limited
12.2019 - 02.2022

Process Associate

Ajuba Solutions
03.2011 - 11.2012

SSLC - undefined

Matric

HSC - undefined

Tamil Nadu State board

B.A - CS

Madras University
Haroon Ahmed Shariff. GCustomer Service Executive