Haroon E

• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
• Coordinated cross-functional projects involving multiple stakeholders from various departments throughout the organization.
• Collaborated closely with procurement on purchase orders to streamline approval processes while ensuring adherence to established budget guidelines.
• Improved vendor relationships through timely payments and clear communication of company policies.
• Assisted in the preparation of annual budgets by analyzing historical spending patterns and forecasting future expenses accurately.
• Spearheaded process improvements initiatives resulting in increased efficiency within the accounts payable department.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
• Managed cross-functional teams for successful project completion and timely delivery.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.

Power BI Expertise:

• Prepare Weekly, monthly reports/dashboards, project schedules and schedule forecasting.
• Customizes Powerbi sites for company purposes.
• Reviewing usage and activity reports and making adjustments to ensure optimized user experiences

SharePoint Expertise:

• Adding users, controlling access to document libraries, and setting permissions.
• Monitors SharePoint software for any glitches or problems.
• Maintains records of SharePoint updates, maintenance, and activity.
• Providing SharePoint support and end-user training.
• Ensuring sufficient storage space by performing clean-ups and archiving data.

• Manage client driven approval time and ensure all services performed for account per agreed SLA's
• Detailed improvements to restoration plans by creating detailed budgets, schedules and costing estimates for clients
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining safe and secure work environment; developing personal growth opportunities.
• Manages account SLA/SLO, Quality & Revenue
• Established, initiated and optimized business development strategies based on company targets
• Maintained good relationships with business partners and the global Team

• Managed team workload effectively, prioritizing tasks to ensure timely completion of all assignments.
• Implemented electronic invoicing system, reducing manual data entry errors and increasing efficiency in processing time.
• Provide detailed headcount tracking of actual productivity saves versus plan/target
• Improved productivity while reducing staffing and operational costs by 91%
• Taught FMS and CSI for effective customer service techniques, boosting client satisfaction rate 100%
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
• Tracked and analyzed reports to determine where improvements in business could be made Reined in project costs while meeting key milestones.

• Processed payments promptly and sent to appropriate entities to avoid delays
• Processing accounts and incoming payments in compliance with financial policies and procedures
• Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data
• Preparing bills, invoices and bank deposits
• Responsible for receiving invoices from clients and processing their payments
• Performed opening and closing procedures to keep operations running smoothly
• Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations

• Performed data entry operations to update database with customer responses
• Managed costs and quality of US Based Project
• Identified objectives of Claims Processing by analyzing feedback, observing consumers and collecting surveys
• Planned, managed and directed daily board operations to increase revenue and reduce costs

• Answers to customer queries and complaints through call Troubleshoot network problems on call
• Coordinate with dealers and service stations for production results
• Provide timely & appropriate solutions in challenging environment
• Participate in preparing, reviewing and evaluating the production reports
• Involved with client discussions and represented in the Team