Haroon Fabiyan

Major Clients: RWE, Suncor energy , ADNOC, Mckinsey & company, Uniper, HP, Vistra, Petrobras, Wipro, VP Bank, Wintershall DEA, Sibelco , Zespri , AllValue Holdings , Queensland health, Zespri , Frieslandcampina , DEWA

• Managed Application Operations with a focus on System and Application Management, adhering to the RSLAF (Run SAP like a Factory) model, and provided Managed Operations services for Enterprise Cloud Customers.
• Contributed to reducing Total Cost of Ownership (TCO) for customers through the use of predefined content, analytical dashboards and centralized management tools across all operational aspects.
• Advised customers on optimizing their investments in enterprise cloud services by facilitating workshops and creating service plans.
• Designed and governed solution architectures for Integrating ITSM tools like ServiceNow with SAP environments through REST APIs, streamlining service management processes.
• Provided Application Lifecycle Management (ALM) managed services utilizing Solution Manager, FRUN & Cloud ALM to address customers IT and business challenges effectively.
• Proficient in planning and executing SAP system upgrades, including enhancement pack upgrades and technical upgrades to the latest SAP version.
• Experienced in end-to-end monitoring of BTP cloud (SaaS) and hybrid landscapes (PaaS) for Operations.
• Experienced in utilizing Synthetic User Monitoring and Real User Monitoring to analyze end-user experience, identifying performance issues across frontends, networks, and backends, facilitating better issue diagnosis and resolution.
• Supported SAP Engagement and Services Delivery readiness, including SAP OS/DB migration checks, GoingLive assessments, Upgrade management, and Early Watch checks.
• Architected ALM services such as IT Service Management (ITSM), Change Request Management (CHARM & cTS+), and Upgrade Management.
• Enhanced audit compliance and security by enabling System Recommendation, Change Diagnosis, and Configuration Validation to compare the current state (AS-IS) with the desired state (TO-BE), ensuring compliance with standards.
• Monitored performance metrics, KPIs, and SLAs to identify improvement areas. Drove continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve service delivery outcomes.
• Skilled in utilizing SAP Focused Run, Focused Build, and Focused Insights to enhance system monitoring, manage end-to-end processes, and provide deep operational insights. Proficient in using these tools for high-volume environments, ensuring system health and performance.
• Established and customized SAP Fiori Launchpad for various clients, enhancing user experience with tailored UI5 themes.
• Implemented Guided Procedures in SAP Solution Manager for alert management, streamlining processes, and enhancing efficiency.
• Assisted customers with setup, configuration, and training. Tailored procedures to specific requirements and provided documentation.
• Managed client relationships and engagement throughout the project lifecycle, ensuring alignment with client goals and maintaining high levels of satisfaction by delivering quality SAP solutions.
• Demonstrated ability to diagnose and resolve complex SAP technical issues, enhancing system performance and stability.
• Actively mentor and coach junior colleagues, helping them deliver high-quality consulting services and projects. Committed to fostering a collaborative learning environment and driving excellence within the team.
• Implemented and configured DVM (data volume management) in SAP Solution Manager to provide a comprehensive, landscape-wide view of data volumes, enabling more efficient and transparent management of growing data across complex system environments.
• Successfully implemented CCLM (custom code lifecycle management) to track and manage custom code objects, modifications, and enhancements, ensuring real-time insights into code quality, usage behavior, and lifecycle status across complex system landscapes.

Clients: IIFL, Raymond, KEC

• Successfully upgraded Solution Manager from version 7.1 to 7.2, ensuring seamless transition and enhanced functionality.
• Led a comprehensive SAP S/4HANA implementation project, overseeing all aspects of planning, execution, and deployment.
• Implemented IT Service Management (ITSM) incident management and Change Request Management (CHARM) processes, streamlining service delivery and change management.
• Oversaw the migration of business partners from legacy systems to the present system for incident and change request management, ensuring minimal disruption to operations.
• Collaborated with CRM developers to modernize CHARM and ITSM functionalities, transitioning custom changes from ABAP WebDynpro to FIORI UI5 for improved user experience.
• Enabled SSL for the enterprise portal and ICM redirection, enhancing security and data integrity.
• Established Single Sign-On (SSO) between the Enterprise Portal and Business Suite using login tokens, simplifying user access and authentication processes.
• Managed the migration to a High Availability Disaster Recovery (HADR) environment with current replication in Sybase ASE, ensuring business continuity and data protection.
• Handled operational system activities, such as monitoring, ticket handling, and standby duties, ensuring optimal system performance and availability.
• Ensured security compliance through meticulous system settings, authorization configurations, and audit processes, mitigating potential risks and vulnerabilities.
• Optimized system performance by proactively monitoring data growth and implementing effective data archiving strategies, enhancing system efficiency and responsiveness.
• Integrated SAP with banking partners via SFTP web services while maintaining strict adherence to security guidelines and protocols.
• Managed diverse software updates, including application and database upgrades, kernel patches, and security notes, ensuring systems are up-to-date and secure.
• Oversaw system measurement and license management to ensure audit compliance and cost-effectiveness.
• Contributed to the development and management of knowledge-sharing methodologies and diagnostic tools to enhance the client experience and support continuous improvement.
• Configured SMTP for inbound and outbound mail handling, ensuring reliable communication within the system and with external parties.
• Managed HP-DP backup and tape movements for database backup, implementing robust backup strategies to safeguard critical data.
• Executed system copies using database-specific and other client copy methods, facilitating efficient data replication and system provisioning.

Client: Frieslandcampina ninn

• Managed landscape lifecycle activities encompassing HANA sizing, requirement gathering, unit testing, and comprehensive documentation, ensuring alignment with project objectives and standards.
• Oversaw the seamless migration of systems to dynamic environments, orchestrating production to reference system conversion, and decommissioning tasks with meticulous attention to detail.
• Handled the migration of on-premise systems to AWS cloud HANA, collaborating closely with AWS CSA to devise and implement secure migration methodologies for optimal performance.
• Collaborated with AWS CSA to architect secure migration methods from On-Premises to AWS cloud environment, ensuring data integrity and compliance with security standards.
• Managed HANA administration tasks, including backup and recovery operations, safeguarding critical data, and ensuring business continuity.
• Developed and executed system copies, refreshes, and migrations to facilitate project lifecycles, optimizing system performance and scalability.
• Implemented process improvements to streamline procedures, including automatic DB backup configuration using crontab scripts, documentation enhancements, and rigorous testing protocols.
• Created and assigned roles and authorizations in S4HANA UX based on FIORI tiles and FIORI catalogs, ensuring secure and efficient access to system resources.
• Conducted selective data migration using ETL methods, such as S4HANA data migration cockpit and migration object modeler, minimizing disruption and ensuring data integrity.
• Assisted in defining approaches and strategies for building, testing, and operating infrastructure and software components required for SAP solutions, driving innovation and efficiency.
• Deployed tools like CPS by Redwood and managed scheduling job chains, optimizing system performance and resource utilization.
• Played a pivotal role in high-priority problem investigation, collaborating with PSEs for enterprise support, and ensuring timely resolution of critical issues.
• Administered disaster recovery processes and conducted regular DR drills, ensuring readiness and resilience in the face of potential disruptions.
• Conducted vulnerability analysis of known security weaknesses across all landscapes, implementing remediation measures to mitigate risks and enhance system security posture.

Clients: ELSECO, SH Kelkar, Shotformats, GulfOil, Inventia Healthcare, Electrotherm

• Led end-to-end SAP Basis operations, ensuring seamless system functionality.
• Successfully installed and configured SAP Business Suites and S/4HANA systems, adhering to best practices.
• Implemented SAP NetWeaver 7.5 installations, optimizing system performance and stability.
• Installed and configured SAP Business Objects BI Platform Suite 4.2, including SAP Data Services, for efficient data analytics.
• Deployed SAP CRM 7.0 Ehp2, integrating Groupware Client (GW) with MS Outlook for enhanced customer relationship management.
• Established standalone SAP NetWeaver Gateway configurations to facilitate smooth communication between systems.
• Configured STMS (Transport Management System) for effective transport control across landscapes.
• Installed SAP Convergent Charging 4.1, ensuring accurate billing and charging processes.
• Implemented and configured SAP Solution Manager 7.2 to streamline system monitoring and management.
• Installed various Business Objects products, such as SAP Business Objects Explorer and Crystal Reports, for comprehensive business intelligence solutions.
• Established RFC communication between BODS and BW system, enabling seamless data transfer.
• Configured SAP Router and SNC for secure network communications, enhancing system security.
• Managed database administration tasks efficiently, ensuring data integrity and availability.
• Synchronized iCRMDesktop Add-on with Microsoft Outlook 2016 for improved user experience and productivity.
• Conducted backup and recovery operations using the Detach/Attach method and the Import/Export method, ensuring data protection and availability.
• Successfully upgraded ERP 6.0 System from EHP4 to EHP7, minimizing downtime and disruptions.
• Set up a Sandbox system for GST preparation, facilitating a smooth transition to GST compliance.
• Upgraded Oracle DBA from 10g to 12c and applied patches, ensuring database performance and security.
• Conducted system copy of Production system data to test systems, facilitating testing and development activities.
• Performed kernel upgrades to keep systems up to date with the latest enhancements and security patches.
• Applied GST solution notes and collaborated closely with functional consultants for successful GST Go-Live.
• Provided expert guidance on Zero Administration Memory Management and performance optimization strategies.
• Optimized performance through database table reorganization, updating statistics, and rebuilding indexes, ensuring optimal system performance.

• Handled server administration.
• Skilled in database administration, managing database systems to ensure data integrity, availability, and security.
• Experienced in operating system administration, maintaining, and configuring operating systems to support business applications.
• Conduct regular health checks on SAP systems, identifying and resolving potential issues to maintain system stability and performance.
• Implement robust security measures and manage authorizations for SAP systems to safeguard sensitive data and prevent unauthorized access.