Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Haroon Melayil Mohammed

Palakkad

Summary

Dynamic professional with extensive experience as a Delivery Rider at Swiggy, excelling in route optimization and customer service. Proven ability to manage multiple deliveries while ensuring food handling safety. Recognized for enhancing delivery processes and fostering strong client relationships through effective communication and attentive service.

Overview

11
11
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification

Work History

Delivery Rider

Swiggy food delivery company
Palakkad kerala
08.2023 - Current
  • Delivered food orders to customers efficiently and on time.
  • Navigated streets using mobile apps for optimal routes.
  • Communicated with customers to confirm delivery details and address concerns.
  • Maintained vehicle cleanliness and performed routine safety checks.
  • Followed hygiene and safety protocols during food handling and delivery.
  • Collaborated with restaurant staff to ensure order accuracy before dispatch.
  • Managed multiple deliveries simultaneously while adhering to company policies.
  • Provided feedback on delivery processes to improve service quality.
  • Provided excellent customer service through courteous interaction with clients upon arrival of deliveries at their homes or businesses.

Reception Manager

Private restaurant
Palakkad kerala
08.2019 - 07.2023
  • Managed front desk operations and ensured efficient guest check-in processes.
  • Coordinated appointment scheduling and maintained accurate calendars for staff.
  • Trained new reception staff on customer service protocols and software systems.

Salesman

Own food supply business
Palakkad kerala
08.2017 - 07.2019
  • Assisted customers with product selection and inquiries during sales interactions.
  • Maintained up-to-date knowledge of product features and market trends for effective selling.
  • Developed strong relationships with clients through attentive service and follow-up communication.

Driver

Private house
Riyadh
02.2014 - 12.2016
  • Safely transported family members to various destinations.
  • Maintained vehicle cleanliness and ensured proper functioning.
  • Planned and navigated efficient travel routes for daily commutes.

Education

Puliyaparamb Higher Secondary School
Palakkad kerala

Skills

  • Route optimization
  • Mobile app navigation
  • Food handling safety
  • Delivery coordination

Languages

Malayalam
First Language
English
Elementary (A2)
A2
Arabic
Elementary (A2)
A2
Hindi
Elementary (A2)
A2

Certification

I have valid Indian passport, valid Indian driving licence and expired driving licence from Saudi Arabia

Timeline

Delivery Rider

Swiggy food delivery company
08.2023 - Current

Reception Manager

Private restaurant
08.2019 - 07.2023

Salesman

Own food supply business
08.2017 - 07.2019

Driver

Private house
02.2014 - 12.2016

Puliyaparamb Higher Secondary School

Similar Profiles

CREATE PROFILE
Haroon Melayil Mohammed