Haroon Muhammad
Mumbai
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
8
8
years of professional experience
Work History
Team Leader
Teleperformance global services pvt ltd
Mumbai
11.2023 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Conducted regular performance reviews to assess individual team member progress.
Team Leader
IGT solution Pvt ltd
Pune
12.2018 - 08.2023
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
Customer Service Representative
Concentrix services india pvt ltd
Aurangabad
04.2016 - 09.2017
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Bachelor of Science - Computer Science
Maulana Azad College
Aurangabad , MH.06-2021
Skills
- Shift Scheduling
- Coaching
- Mentoring
- Quality Improvement
- Team Supervision
- Overseeing Daily Activities
- Teamwork and Collaboration
- Evaluating Employee Work
- Leading Team Meetings
- Work Planning
Affiliations
- Taekwondo
- Music
- Gym
Languages
English
First Language
Hindi
Beginner
A1
Marathi
Beginner
A1
Urdu
Beginner
A1
Timeline
Team Leader
Teleperformance global services pvt ltd
11.2023 - Current
Team Leader
IGT solution Pvt ltd
12.2018 - 08.2023
Customer Service Representative
Concentrix services india pvt ltd
04.2016 - 09.2017
Bachelor of Science - Computer Science
Maulana Azad College
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