Hospitality and F&B professional with over 2 decades of experience across leading hotels, bars, and corporate offices. Skilled in operations, people management, vendor relations, and event execution.
Overview
21
21
years of professional experience
Work History
Manager (Facilities & Soft Services)
Arcesium
06.2023 - Current
Overseeing facilities management and workplace operations.
Managing complete FnB, including vendor relationships to ensure seamless soft services.
Planning and executing corporate events and employee engagement activities.
Manager
Bergamo
01.2022 - 05.2023
Directed day-to-day restaurant operations ensuring top-tier service delivery.
Trained and supervised staff to maintain service quality and brand standards.
Implemented cost controls and optimized vendor collaborations.
Manager
Aerohub
02.2019 - 11.2021
Managed F&B operations with focus on guest satisfaction and operational efficiency.
Designed and executed promotional events to drive footfall.
Oversaw inventory, P&L, and team development.
Manager
The Pint Room
01.2015 - 12.2018
Led restaurant operations across multiple outlets.
Drove revenue growth through innovative campaigns and guest engagement.
Enhanced service quality by introducing structured training modules.
Assistant Manager
Mashrabia, Ashoka Hotel
07.2011 - 12.2014
Supported senior management in running high-volume restaurant operations.
Coordinated banquets and large-scale events with precision.
Ensured compliance with brand and safety standards.
Assistant Manager
Bennigan’s
05.2009 - 06.2011
Oversaw front-of-house staff and customer service delivery.
Handled guest relations and feedback management.
Maintained operational excellence through staff training and scheduling.
Bar Captain
Loungefly
02.2006 - 04.2009
Led bar operations, ensuring premium service and efficiency.
Managed beverage inventory and vendor relationships.
Mentored bartenders and stewards on mixology and service etiquette.
Bartender
RPM
04.2005 - 01.2006
Crafted cocktails and maintained customer satisfaction at a high-energy bar.
Assisted in event nights, promotions, and upselling.
Steward
The Oberoi, Delhi
05.2004 - 02.2005
Delivered fine dining service in a luxury environment.
Maintained F&B standards and assisted in guest experience enhancement.
Soft Services Manager (Head of Soft Services Department) at Dubai Sports CitySoft Services Manager (Head of Soft Services Department) at Dubai Sports City