Dedicated Customer Service Representative with strong experience in fostering client relationships and enhancing customer satisfaction. Proven ability to collaborate effectively within teams to drive company success and support business growth.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Assitant Manager
Prinkle Chicken
Surrey
09.2022 - 03.2026
Provided support for internal customers by troubleshooting reported issues quickly and accurately.
Maintained inventory accuracy through daily cycle counts and inventory audits.
Performed capacity planning activities for predicting future requirements of compute resources.
Picking Associate
Amazon
Surrey
06.2020 - 11.2022
Accurately picked customer orders from designated locations in the fulfillment center.
Operated handheld scanners to track inventory and manage stock levels efficiently.
Maintained cleanliness and organization of work areas to ensure safety standards.
Followed safety protocols while handling heavy items to prevent accidents and injuries.
Reported inventory discrepancies to supervisors for resolution and accuracy improvement.
Warehouse Assembler
Loblaw Companies Ltd.
Vancouver
10.2019 - 05.2020
Assembled products according to company specifications and safety guidelines.
Operated hand tools and machinery for efficient assembly processes.
Collaborated with team members to optimize workflow and reduce delays.
Supported other departments within the organization.
Monitored stock levels of supplies and materials needed for assembly process.
Education
Associate of Arts - Political Science With International Relations
Columbia College
Vancouver, BC
09.2019 - 07.2021
Skills
Inventory management
Order fulfillment
Quality control
Warehouse safety
Stock rotation
Picking speed
Barcode scanning
Operational planning
Scheduling staff
Staff training
Vendor relations
Time management
Customer service
Team collaboration
Communication skills
Timeline
Assitant Manager
Prinkle Chicken
09.2022 - 03.2026
Picking Associate
Amazon
06.2020 - 11.2022
Warehouse Assembler
Loblaw Companies Ltd.
10.2019 - 05.2020
Associate of Arts - Political Science With International Relations