Summary
Overview
Work History
Education
Skills
Languages
Awards
Extracurricular Activities
Timeline
Receptionist
Harpreet Lamba

Harpreet Lamba

Senior Manager, Academic Co-ordination
SAS Nagar

Summary

Motivated academic operations manager and analytical problem-solver with talents for team building, leading and motivating teams of skilled educators. Proficient in using independent decision-making skills and sound judgment to positively impact organizational success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong ability to streamline operations to decrease costs and promote organizational efficiency.

Overview

9
9
years of professional experience
20
20
years of post-secondary education

Work History

Admission Manager

Chandigarh University
2024.06 - Current
  • Conducted comprehensive training sessions for admissions staff, enhancing their knowledge of institutional policies and procedures.
  • Created a welcoming environment for both domestic and international students by organizing orientation programs tailored to their needs.
  • Generated detailed reports analyzing trends in enrollment patterns, providing valuable insights to inform strategic planning efforts.
  • Streamlined documentation processes, resulting in faster decision-making and improved applicant satisfaction levels.
  • Evaluated performance metrics regularly, identifying areas for improvement within the admissions department''s operations.
  • Increased application completion rates through close collaboration with academic departments and marketing teams.

Center Manager

Touchstone Educationals
4 2023 - 2024.05
  • Managed work and performance of more than 30 employees.
  • Managed daily operations of the branch for optimal efficiency, resulting in improved revenue generation and higher student retention rates.
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
  • Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
  • Successfully resolved students' concerns by actively listening to their needs and proposing viable solutions that met their expectations.
  • Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
  • Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
  • Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
  • Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.

Senior Academic Co-Ordinator

Rangoli International School
2015.06 - 2023.04


  • Implemented innovative teaching strategies, resulting in increased student engagement and improved retention rates.
  • Managed curriculum implementation and continuous improvement of industry best practices.
  • Increased parent satisfaction through superior IEP meetings and family conferences to improve parent-child bonding skills.
  • Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
  • Championed a culture of academic excellence by setting high expectations for both faculty members and students alike.
  • Observe and evaluate students' performance, behavior, social development, and physical health
  • Plan and supervise class projects, field trips, visits by guest speakers or other experiential activities, and guide students in learning from those activities
  • Mentored junior faculty members for improved teaching techniques and professional development.

Education

Master of Arts - Psychology

Gujarat University
Ahmedabad, India
2001.04 - 2021.04

CTET - Social Sciences

CBSE
New Delhi, India
08.2016

Bachelor of Education - (Social Science, English, IT)

Kadi Sarva Vishwavidyalaya
Gandhinagar, India
06.2015

Bachelor of Arts -

MBU
Solan, India
06.2012

Higher Secondary (10+2) - Non-Medical

Ajmer Board, Rajasthan
Bikaner, India
04.1997

Secondary -

Ajmer Board, Rajasthan
Bikaner, India
03.1995

Skills

Academic Management

Languages

ENGLISH
HINDI
PUNJABI

Awards

Got DR. a.p.j. Abdul Kalam award for outstanding contribution in the field of education by Shree Krishna Educare in 2020.

Extracurricular Activities

Participation in Debate & Quiz competitions at School & university level. Participated actively in multiple sports activities during School & College.

Timeline

Admission Manager

Chandigarh University
2024.06 - Current

Senior Academic Co-Ordinator

Rangoli International School
2015.06 - 2023.04

Master of Arts - Psychology

Gujarat University
2001.04 - 2021.04

Center Manager

Touchstone Educationals
4 2023 - 2024.05

CTET - Social Sciences

CBSE

Bachelor of Education - (Social Science, English, IT)

Kadi Sarva Vishwavidyalaya

Bachelor of Arts -

MBU

Higher Secondary (10+2) - Non-Medical

Ajmer Board, Rajasthan

Secondary -

Ajmer Board, Rajasthan
Harpreet LambaSenior Manager, Academic Co-ordination