Harpreet Lamba
Senior Manager, Academic Co-ordination
SAS Nagar
Summary
Motivated academic operations manager and analytical problem-solver with talents for team building, leading and motivating teams of skilled educators. Proficient in using independent decision-making skills and sound judgment to positively impact organizational success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong ability to streamline operations to decrease costs and promote organizational efficiency.
Overview
9
9
years of professional experience
20
20
years of post-secondary education
Work History
Admission Manager
Chandigarh University
06.2024 - Current
- Conducted comprehensive training sessions for admissions staff, enhancing their knowledge of institutional policies and procedures.
- Created a welcoming environment for both domestic and international students by organizing orientation programs tailored to their needs.
- Generated detailed reports analyzing trends in enrollment patterns, providing valuable insights to inform strategic planning efforts.
- Streamlined documentation processes, resulting in faster decision-making and improved applicant satisfaction levels.
- Evaluated performance metrics regularly, identifying areas for improvement within the admissions department''s operations.
- Increased application completion rates through close collaboration with academic departments and marketing teams.
Center Manager
Touchstone Educationals
4 2023 - 05.2024
- Managed work and performance of more than 30 employees.
- Managed daily operations of the branch for optimal efficiency, resulting in improved revenue generation and higher student retention rates.
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Successfully resolved students' concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
Senior Academic Co-Ordinator
Rangoli International School
06.2015 - 04.2023
- Implemented innovative teaching strategies, resulting in increased student engagement and improved retention rates.
- Managed curriculum implementation and continuous improvement of industry best practices.
- Increased parent satisfaction through superior IEP meetings and family conferences to improve parent-child bonding skills.
- Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
- Championed a culture of academic excellence by setting high expectations for both faculty members and students alike.
- Observe and evaluate students' performance, behavior, social development, and physical health
- Plan and supervise class projects, field trips, visits by guest speakers or other experiential activities, and guide students in learning from those activities
- Mentored junior faculty members for improved teaching techniques and professional development.
Education
Master of Arts - Psychology
Gujarat University
Ahmedabad, India 04.2001 - 04.2021
CTET - Social Sciences
CBSE
New Delhi, India08.2016
Bachelor of Education - (Social Science, English, IT)
Kadi Sarva Vishwavidyalaya
Gandhinagar, India06.2015
Bachelor of Arts -
MBU
Solan, India06.2012
Higher Secondary (10+2) - Non-Medical
Ajmer Board, Rajasthan
Bikaner, India04.1997
Secondary -
Ajmer Board, Rajasthan
Bikaner, India03.1995
Skills
Academic Management
Student Psychology
Result Oriented Approach
Presentation
Recruitment Strategies
Performance monitoring
Technology Integration
Database Management
MS Office
Team Leadership
Decision-Making
Adaptability and Flexibility
Effective Communication
Attention to Detail
Languages
ENGLISH
HINDI
PUNJABI
Awards
Got DR. a.p.j. Abdul Kalam award for outstanding contribution in the field of education by Shree Krishna Educare in 2020.
Extracurricular Activities
Participation in Debate & Quiz competitions at School & university level. Participated actively in multiple sports activities during School & College.
Timeline
Admission Manager
Chandigarh University
06.2024 - Current
Senior Academic Co-Ordinator
Rangoli International School
06.2015 - 04.2023
Master of Arts - Psychology
Gujarat University
04.2001 - 04.2021
Center Manager
Touchstone Educationals
4 2023 - 05.2024
CTET - Social Sciences
CBSE
Bachelor of Education - (Social Science, English, IT)
Kadi Sarva Vishwavidyalaya
Bachelor of Arts -
MBU
Higher Secondary (10+2) - Non-Medical
Ajmer Board, Rajasthan
Secondary -
Ajmer Board, Rajasthan