Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Harpreet Singh

Sirsa

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

2
2
years of professional experience

Work History

Crew Trainer

MacDonald's
05.2022 - 08.2024
  • Assisted management in developing strategies to improve customer service standards.
  • Maintained up-to-date records of all employees' training progress and certification status.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Instructed new team members on correct procedures for operations.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Documented performance, safety and customer service needs to improve operations.

Education

BBA -

Monad University
New Delhi
08-2023

Master of Science - Hotel Management & Tourism

Lovely Professional University
Punjab

Skills

  • Training Tools and Resources
  • Active Listening
  • Learning Platforms
  • Policies and Procedures
  • Report Generation
  • Training documentation
  • POS Systems
  • Team leadership and supervision
  • Opening and closing procedures
  • Safe Food Handling
  • Equipment Maintenance
  • Customer Service

Accomplishments

  • Food Safety Handler Certificate

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Crew Trainer

MacDonald's
05.2022 - 08.2024

BBA -

Monad University

Master of Science - Hotel Management & Tourism

Lovely Professional University

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Harpreet Singh