Harpreet Singh
Rohtak
Summary
A results-driven and detail-oriented professional with hands-on experience in customer service, market research, and travel operations. Adept at coordinating between teams, managing client expectations, and optimizing service processes. Eager to contribute to dynamic operational roles with a focus on efficiency, customer satisfaction, and team collaboration.
Overview
1
1
year of professional experience
Work History
Travel Sales Consultant
Dyninno
09.2023 - 11.2023
- - Engaged in B2C sales for travel products and services.
- - Provided tailored travel solutions and upsold premium services.
- - Handled end-to-end booking operations and customer queries.
Travel Consultant
Satguru Travels
03.2023 - 08.2023
- - Assisted clients with domestic and international travel bookings.
- - Coordinated with vendors and logistics partners for smooth execution.
- - Managed customer concerns and ensured seamless pre- and post-travel support.
Management Trainee - Market Research & CRM
Zenith Holidays
06.2022 - 07.2022
- - Conducted competitor and market analysis to identify business opportunities.
- - Assisted in developing customer retention strategies.
- - Supported CRM team with database maintenance and follow-ups.
Education
MBA - Tourism And Hospitality Management
Chandigarh University
01.2023
B.Com (Hons) -
Delhi University
01.2021
Senior Secondary (12th) -
DGV Sr. Secondary School
01.2018
Secondary (10th) -
DGV Sr. Secondary School
01.2016
Skills
- Operations coordination
- Client servicing and relationship management
- Market research and analysis
- Travel management and booking systems
- Problem solving
- Communication and interpersonal skills
- CRM Tools (basic knowledge)
Languages
- English - Proficient, - Hindi - Native
Affiliations
Member, Health and Safety Care Education Society
Timeline
Travel Sales Consultant
Dyninno
09.2023 - 11.2023
Travel Consultant
Satguru Travels
03.2023 - 08.2023
Management Trainee - Market Research & CRM
Zenith Holidays
06.2022 - 07.2022
MBA - Tourism And Hospitality Management
Chandigarh University
B.Com (Hons) -
Delhi University
Senior Secondary (12th) -
DGV Sr. Secondary School
Secondary (10th) -
DGV Sr. Secondary School
Similar Profiles
Rajat PurohitRajat Purohit
Travel Sales Consultant at DyninnoTravel Sales Consultant at Dyninno
Ecaterina IchimEcaterina Ichim
Special Services Team Leader at DyninnoSpecial Services Team Leader at Dyninno
Abhishek RawatAbhishek Rawat
Travel Sales Supervisor at DYNINNOTravel Sales Supervisor at DYNINNO
AKSHAY ROHILLAAKSHAY ROHILLA
Internship Student at Shiv & Sons Contruction CompanyInternship Student at Shiv & Sons Contruction Company
HONEY NANDALHONEY NANDAL
Data Analytics Job Simulation at DeloitteData Analytics Job Simulation at Deloitte