HARPREET SINGH
Lead Category
Gurugram
Summary
Results-driven professional with 7+ years of experience across category operations, business analytics, and team leadership in high-growth environments like Swiggy Instamart. Expertise in SQL, Excel, Power BI, and dashboarding to drive data-backed decisions, optimize pricing, and improve operational efficiency.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Lead – Category Operations & Analytics
Swiggy Instamart
10.2023 - Current
- Lead a team of 11 analysts/executives to manage category operations, reporting, and execution
- Design and maintain dashboards tracking GMV, Availability, ASP
- Reduced reporting turnaround time from ~24 hours to
- Improved data accuracy by ~20% via standardized pipelines
- Increased team productivity by ~25% through SOP implementation
Senior Category Executive
Swiggy
11.2019 - 09.2023
- Managed category operations and reporting
- Executed national-level discounting strategies
- Supported expansion from 9 to 500+ stores
- Reduced manual tracking by ~35% through dashboards
Business Development & Operations Executive
Tablemonks
07.2019 - 11.2019
- Improved vendor onboarding efficiency by ~30%
- Improved operational turnaround time by ~20%
Vendor Management Executive
Swiggy
03.2018 - 06.2019
- Onboarded 100+ restaurant partners
- Reduced query resolution time by ~40%
Education
Bachelor of Commerce (B.Com) -
University of Kalinga
Skills
Analytics & Tools: SQL, Excel, Power BI, Google Sheets
Operations & Business: Category Management, Vendor Management, Pricing Strategy, SOP Development, Process Optimization
Accomplishments
- Scaled Instamart operations from 9 to 500+ stores across multiple cities
- Reduced manual reporting effort by 30–40% through automation and dashboarding
- Led and mentored a team of 11 members, improving productivity and SLA adherence
- Improved decision-making speed by ~25% through real-time performance dashboards
Timeline
Lead – Category Operations & Analytics
Swiggy Instamart
10.2023 - Current
Senior Category Executive
Swiggy
11.2019 - 09.2023
Business Development & Operations Executive
Tablemonks
07.2019 - 11.2019
Vendor Management Executive
Swiggy
03.2018 - 06.2019
Bachelor of Commerce (B.Com) -
University of Kalinga