HARRISH DHAITHYA K A

Product - ManageEngine M365 Manager Plus

• Enhanced custom reports to modified criteria. Improved the stability of the custom reports by making tenant specific handling with respect to all other modules.
• Participated in Hotfix and stability release.
• Handled customer ticket, prepared patch, and provided remote support,if needed.
• Performed internal validation for features, enhancements and patches.

• Developed and Implemented a web-based banking system using JSP, Servlet and Postgres.
• Enhanced with email based OTP and TOTP based two factor authentication on login and signup.

• Developed a Email Traffic Generator to generate continuous email traffic in a M365 tenant.
• Explored various internal security and persistence framework.
• Trained various topics in Networking, Active Directory and Microsoft 365 with self-study approach.