Harrison Penrose
Indianapolis
Summary
Dynamic professional with extensive experience at Downtown Doggie, excelling in employee training and client relationship management. Proven ability to enhance operational efficiency and ensure safety through effective communication and problem-solving skills. Adept in animal handling, fostering a positive environment for both staff and clients while maintaining meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
Supervisor
Downtown Doggie
Indianapolis
04.2025 - Current
- Provided guidance and direction to subordinates on job duties and responsibilities.
- Monitored employee productivity, delivering constructive feedback and coaching.
- Ensured compliance with workplace safety regulations through training sessions for all staff.
- Trained new employees on company policies, job duties, and performance expectations.
- Acted as liaison between upper management and staff, facilitating open communication.
- Handled invoices for clients and upper management efficiently.
- Managed facility operations, ensuring smooth opening and closing procedures.
- Addressed aggressive and nervous dogs through effective handling techniques.
Lead Dog Handler
Downtown Doggie
Indianapolis
08.2021 - Current
- Monitored canine behavior to ensure safety during group play and interactions.
- Maintained cleanliness and safety of environment by regularly cleaning kennels.
- Managed feeding schedules to align with nutritional needs of dogs in care.
- Conducted daily health checks to identify medical issues and potential problems.
- Administered medications and vaccinations as directed by veterinarians.
- Responded to customer inquiries regarding pet care and facility services.
- Walked dogs several times daily to enhance exercise and socialization opportunities.
- Cultivated positive client relationships through friendly service and expert advice.
Search and Rescue
N/A
Indiana
07.2021 - 08.2022
- Facilitated training sessions across diverse dog breeds.
- Provided backup support for multiple dog handlers.
- Managed SAR trailing dogs to enhance operational readiness.
Education
High School Diploma -
Metropolitan High School
Indianapolis, IN06-2021
Skills
- Employee training and safety
- Client relationship management
- Facility and staff management
- Problem solving and multitasking
- Invoice processing and attention to detail
- Verbal and written communication
- Animal handling and behaviors
- Working dog experience and sensory understanding
Accomplishments
- Made Team Lead in first year at first job
- Made Supervisor in three years at my first job
References
References available upon request.
Timeline
Supervisor
Downtown Doggie
04.2025 - Current
Lead Dog Handler
Downtown Doggie
08.2021 - Current
Search and Rescue
N/A
07.2021 - 08.2022
High School Diploma -
Metropolitan High School
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