Teamcenter
Harsh
PLM Consultant
Pune
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in aspects of operations.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
PLM Administrator/Consultant
Accenture
Pune
09.2021 - Current
- Upgraded Teamcenter from 11.2 to 13.2 for the client and also implemented AWC 5.2.
- Provided all round support and configuration related updates (Stylesheets, BMIDE Deployment, Tiles, ACLs and Workflows)
- Created High level Documentation and Work Instructions.
- CAD application installation and Integration (Catia, Creo and NX).
- Patch Upgrade from TC 13.2 to 13.2.6 and AWC 5.2 to 5.2.6.
- Ticket and Problem Management on Service Now by Creating Dashboards and Alerts.
- Collaboration with GTAC on critical issues and enhancement requests.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Analyzed problematic areas to provide recommendations and solutions.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Educated staff on organizational mission and goals to help employees achieve success.
Data Model Administrator
TATA Consulatancy Services
Kolkata
04.2020 - 08.2021
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Created business object as per client requirement along with different properties and LOVs using BMIDE.
- Responsible for the creation of GRM rules and display rules for the created business object.
- Successfully tested all the BMIDE creations in test environment before deployment.
- Responsible for deployment after sending outage notifications to all the users.
- Worked on Workflow Designer to create multitask process defining Handlers and Attributes.
- Created new workflow for the final design review of instruments.
Support Executive
TATA Consultancy Services
Kolka
01.2018 - 03.2020
- Coordinated priority of support work based on client and business needs.
- Maintained composure when faced with difficult customer situations.
- Tracked inbound support tickets to provide clear resolutions to customers.
- Responsible for resolving all the L2 & L3 requests made by users from client side.
- Responsible for supporting the users with the issues while creating any item in Teamcenter.
- Created Utility to automate deployment of application updates Files on user machines.
- Responsible for managing all the server, pool manager, fcc, fsc services running.
- Supported users with all the Export and import related task in the cad tools.
Executive (L1 Support)
TATA Consultancy Services
Kolkata
12.2016 - 01.2018
- Acted as a 1st response to all the tickets received in IRIS.
- Performed the monitoring Task of all the services running for critical applications.
- Worked on Onboarding of new users in Teamcenter by creating users account in organization.
- Looked into installation request for Teamcenter rich client on user’s system.
- Monitored the status of all the application and their pool manager before business time
Software Tester
TATA Consultancy Services
Kolkata
01.2016 - 12.2016
- Collaborated with QA team to test software quality through manual and automated testing.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
- Verified acceptance by developing and implementing automated and manual application features and regression tests.
- Created accurate and efficient test scripts in HPALM to manage automated testing of certain products and features.
- Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests
Education
Bachelor of Engineering - Electrical And Electronics Engineering
SIT Tumkur
Karnataka 09.2011 - 07.2015
Skills
Siemens Teamcenter
Maintenance and Repair
MS Office
CAD Applications
Written Communication
Flexible and Adaptable
Software
Nagios
CAD Applications
Certification
Mendix-Rapid Developer
Timeline
PLM Administrator/Consultant
Accenture
09.2021 - Current
Data Model Administrator
TATA Consulatancy Services
04.2020 - 08.2021
Mendix-Rapid Developer
04-2020
Support Executive
TATA Consultancy Services
01.2018 - 03.2020
Executive (L1 Support)
TATA Consultancy Services
12.2016 - 01.2018
Software Tester
TATA Consultancy Services
01.2016 - 12.2016
Bachelor of Engineering - Electrical And Electronics Engineering
SIT Tumkur
09.2011 - 07.2015