Summary
Work History
Education
Skills
Languages
Hobbies
Timeline
Hi, I’m

Harsh Baid

Ahmedabad
Harsh Baid

Summary

  • Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly.
  • Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

vodafone
Ahmedabad

Call Center Customer Service Representative
04.2016 - 04.2016

Job overview

  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Provided customers with product and service information.
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Education

New Lj College
Sarkhej, Ahmedabad

Bachelor of Computer Applications from IT Computer Engineering
06.2023

Lotus High School
Satellite Ahmedabad

Secondary High School
03.2018

Skills

Customer Service Representative

  • Customer Service
  • Account Management
  • Service Recommendations
  • Call Management
  • Database Maintenance

Software Developer

  • Program Coding
  • Product Management
  • Product Development
  • Interface Design and Implementation
  • Code Review
  • User Experience Design
  • Test Automation
  • Python Language Specialist
  • Technical Design Documentation
  • Documentation Management
  • Innovative

Languages

Hindi
First Language
English
Upper Intermediate
B2
Gujarati
Upper Intermediate
B2
Japanese
Elementary
A2

Hobbies

  • Badminton
  • Football
  • Kho-Kho
  • PC Gamer
  • Making Videos On Fitness
  • Fitness Enthusiast
  • Youtuber

Timeline

Call Center Customer Service Representative

vodafone
04.2016 - 04.2016

New Lj College

Bachelor of Computer Applications from IT Computer Engineering

Lotus High School

Secondary High School

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Harsh Baid