JAYESH SHARMA
Summary
Experienced SAP ARIBA and SAP SRM Functional Consultant with over 4.5 years in the Telecommunication sector, specializing in support, rollout, and enhancement projects. Proficient in managing downstream processes, resolving critical issues, and optimizing procurement workflows. Skilled in functional testing and User Acceptance Testing (UAT), with a strong focus on delivering high-quality solutions. Proven track record of meeting SLAs and ensuring seamless business operations. Ready to leverage domain and functional expertise to drive success in ARIBA and SRM consulting roles.
Overview
4
4
years of professional experience
Work History
SAP Ariba and SRM Functional Consultant
HCLTech
12.2020 - Current
- Successfully resolved 95% of complex issues involving Shopping cart workflows, Goods Receipt reversals, catalog management, and user data optimization within SLA ensuring seamless system functionality and Client satisfaction
- Worked on preparing Test scenarios, Integration test scripts and helped power users and end users
- Assigned attribute in organization structure
- Developed reports related to SRM modules across the business
- Created and Managed organizational nodes, user profiles, and assigned relevant attributes, while efficiently maintaining product categories single handedly to streamline business processes
- Performed User Acceptance Testing (UAT) and Maintaining purchase organization responsibilities, Approval limits in organization structure
- Replicated vendors, Maintained Table Data, Replicated materials and Transferred plants from backend system to SRM system
- Handled scenarios in SAP ARIBA Network and applications in downstream processes
- Taught and provided coaching applications to Users and Vendors
- Handled day to day monitoring of Systems and Reporting in CIG and ABN
- Performed root cause analysis when problems arose in order to resolve them quickly and efficiently.
- Analyzed data from existing systems and identified areas where improvements could be made using SAP Ariba tools.
- Created test scripts for unit, system integration, and user acceptance testing of the SAP Ariba software.
- Maintained detailed documentation on all aspects of the configuration and setup process for future reference.
- Monitored performance metrics associated with the usage of the SAP Ariba platform in order to identify potential areas for improvement.
- Conducted training sessions for end users on how to use the new features in SAP Ariba.
- Conducted and documented Root Cause Analysis of production system failures to minimize future failures and optimize operations.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Performed root cause analysis to identify system issues.
Education
Bachelor of Computer Applications -
SASTRA University
04.2024
Skills
- SAP SRM 70
- SAP Ariba
- SAP MM
- BMC Remedy
- Process Optimization
- Reporting
- Data Replication
- P2P Processes
- Functional Testing
- Workflow Management
Timeline
SAP Ariba and SRM Functional Consultant
HCLTech
12.2020 - Current
Bachelor of Computer Applications -
SASTRA University
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