Harsh B. Yagnik

• As part of a merger among NYK, MOL, and KLine, I have moved into the new entity - Ocean Network Express (ONE) in 2018. ( Joined Legacy company NYK India Pvt Ltd in 2016 ).
• Current position: Associate Manager, Sales for Mundra territory, and heading ONE CARE SALES team.
• Developing business for Africa, Latin America, Europe, Med, Far East trade lanes, USA, and Canada.
• To achieve Teus and revenue, annual budget.
• Incremental volumes in Reefer, HAZ, and Special equipment business. Flat rack, overdimension cargo, open top, breakbulk shipments.
• Service owner for Africa Trade Lane: Sales, commercial decisions, Vessel Planning, Coordination with trade/marketing/ Space controller, and liaison with operation team to ensure execution of smooth operations.
• Assist other employees, customer relationship advisors, documentation colleagues, and guide them to provide a complete and accurate job.
• Achieving Teus & revenue Annual budget.
• Incremental volumes in Reefer, HAZ, and Special equipment business.
• Achieved full utilization of newly introduced East and West Africa direct weekly services from Mundra.
• 100% Utilization of given allocation of all the services.
• Market intelligence & strategies. Assist other employees, customer relationship advisors, and documentation colleagues and guide them to provide a complete and accurate job. Taking information from Marketing Support team and agreeing shipment dates, producing and checking shipment reports.
• Follow-up on quick and timely payments, overdue credit amounts from the customers.
• Contract filing and CRM updates.
• Special equipment, cargo promotion.
• Generating Project ODC cargo, Flat Rack cargo, open top projects, break bulk cargo with effective liaison with trade/marketing team, pricing, space controller, operation team, customer, and ensure smooth operations of the shipment.
• Coordinating with offshore (back office) team and customers for BL drafts, switch BL process, HAZ approvals, special project cargo approvals, COD request, and other necessary activities.
• Follow-up for outstanding payments, waiver request, credits, and timely accounts receivables.
• Handling and solving disputes of customers.
• Promotion of digital products.
• ONE QUOTE Platform, E-payments, E-BL, new registration, and other e-commerce assistance.
• Achieving day-to-day KPIs.
• Handling nomination business.
• Handling FOB import business.
• Market intelligence, review, and monitoring market scenario, customer feedback, and reporting to trade/marketing team.
• Creating innovative ideas to maximize market coverage for ONE.
• Identifying and evaluating key competitive analysis and industrial trends.

Achievements:

• Achieved full utilization of space for West Africa and East Africa trade lane, as a service owner.
• Achieved ONE CARE & Individual sales + revenue Budget for Yr 2023-24.
• Incremental volumes with BCO, Customers
• Incremental volumes in Special equipment business - FR, OT, Project cargo, and Breakbulk shipments.
• More than 10 new potential customers on boarded in a year.
• 10% of the business is achieved through e-commerce and one quote (spot rates).
• Successfully generated imports business for Mundra territory.
• Achieved customers' utmost satisfaction.

• Perma Shipping Line (I) Pvt Ltd., Senior Sales Executive - Liner Business, 03/2013, 03/2016, Developing business in East Africa, Far East, East Asia, Gulf, Indian sub-continent, Generating Liner Business from Mundra & Pipava Ports for 20ft dry, 40ft dry, and 40ft Reefer units, Developing ISO tank business – Type 11 – Haz & non-Haz Liquid Cargo.
• With 1 year work experience in Mumbai.
• (Nhava & Hazira market)
• Developing business in East Africa, Far East, East Asia, Gulf, Indian sub-continent.
• Generating Liner Business from Mundra & Pipava Ports for 20ft dry, 40ft dry, and 40ft Reefer units.
• Developing ISO tank business - Haz and non-Haz Liquid Cargo.
• Achieving annual budget.

• APL (India) Pvt. Ltd.,

Sales Executive - Liner Marketing, MAY 2010 To JUNE 2012

• Area of Expertise in generating business with solo service for Red Sea, Gulf, Mediterranean, Europe, Australia, and Black Sea ex-Mundra while achieving revenue budgets for each sector.
• Onboarding new customer.
• Managing customer base for ODC, Haz & refrigerated export cargo.
• Managing nomination business for imports at Mundra.

• WorkingwithCasp/bayplans&co-ordinationwithTerminal
• Preparing Import Advance list & Export Advance List (For Kandla & Mundra Locations)
• Working on the stowage plan of the vessel.
• Coordination with Captain/Chief Officer and Terminal Planner for Prestow.
• Reporting Terminal Departure Report to principles (Wan Hai Line, Qatar Navigation Line)
• Coordinating with rail operators and terminal for ICD movements (Import and Export)
• Filing of Import and Export manifest with Mundra Customs.
• Handling Tanker Vessels at Vadinar (Jamnagar) for Offshore Crude Oil Transfer.
• (Ship to Ship offshore operation).
• Equipment planning, repositioning, and requisitioning.
• Sales: Procuring export business for Gulf Sector, ex Kandla and Mundra.
• Booking space on feeder vessels.

• Cargo Motors Guj. Pvt. Ltd. Maruti, Marketing Executive, December 2004 to November 2005.
• Achieving monthly sales budget of non-commercial four-wheelers.
• Promotion and achievements of sales of luxury and premium Maruti vehicles.
• Additional services, finance support, post-sales documentation, after-sales service, and customer satisfaction.
• Market intelligence & reporting.