Harsh Garg

• Revenue Generation, Business Development and Customer Relationship Management for US,UK and APAC markets
• Working on sales order processing, project delivery, after-sales support and revenue assurance; maintaining strong client relationship for generating revenue from existing accounts
• Providing support services to large global enterprise customers such as JSW Group, FedEx, Cipla Ltd., Future Group, Maersk, Sitel etc.
• Participating and facilitating weekly account planning/forecasting sessions
• Prospecting new businesses through telemarketing, direct mail & networking
• Enhancing organizational reach and market share through application of robust strategies, effective pricing and excellent customer relationship management
• Conceptualizing competitive business development strategies to develop market share for achievement of revenue & profitability targets
• Devising & effectuating go-to-market strategy of introducing products to win mutually beneficial deals; pioneering business development to enhance revenues by identifying market opportunities
• Designing, implementing, and monitoring strategically focused sales plans that created advantage for both company and customers
• Implementing best plans in-line with marketing communication guidelines and policies to achieve assigned turnover target, as a consultant for customers
• Resolved customer issues quickly to close deals and boost customer satisfaction.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.

Highlights:

• Successfully closed & implemented large deals (million dollar+) of network transformation with JSW Steel Ltd. and Piramal Group
• Multiple AWS and Azure implementations for BFSI and Manufacturing customers
• Microsoft Team PSTN integration projects with multiple customers like Future Group, JSW Steel, IIFL Wealth
• Star performer FY 22 Q1 with the achievement of 300%+

• Managed Commercial segment such as Hungama Digital Media Entertainment, Inox Leisure Limited, MBH Power Pvt. Ltd., NSEIT Ltd.
• Generated business for various verticals such as Media, Power, BFSI, Manufacturing industry
• Developed & managed end-to-end sales opportunities including proposal qualification, due diligence and closing of the accounts
• Maintained strategic relationship with assigned key accounts; developed relationships with key decision-makers in target organizations for sake of business development; worked closely with commercial team for price control and account team for new leads
• Coordinated with domain specialist, partners and various internal lines of businesses for products & solutions
• Worked with vendors to obtain product or service information.
• Reviewed requisitions, prepared purchase orders and drafted bid requests for buying team and associates, keeping ahead of demand through proactive planning.
• Reviewed bid proposals, negotiating contracts within budgetary limitations and scope of authority.

Highlights:

• Successfully closed & implemented SAP HANA Cloud deal of 150K+ dollar with MBH Power Pvt. Ltd.
• Successfully closed 10+ cloud and colocation deals
• On boarded 12+ new logos
• Star performer FY 19 Q3 with the achievement of 350%+
• 120%+ target achievement in consecutive years