Harsh Gautam
New Delhi
Summary
Results-driven procurement and operations specialist with extensive experience across diverse industries, including publishing, IT, logistics, and sales. Demonstrates expertise in procurement processes, vendor onboarding, sourcing, purchasing negotiations, and dispatch management. Proven ability to streamline operational workflows, enhance service delivery quality, and foster strong client relationships. Adept at coordinating cross-functional teams, and ensuring adherence to strict deadlines, while maintaining high standards of quality assurance. Career focus on leveraging analytical skills to optimize processes and drive organizational success.
Overview
12
12
years of professional experience
Work History
Assistant Editor - Procurement
EVANGLE PUBLICTION PVT LTD
New Delhi
04.2024 - 07.2025
- Connect with experienced doctors, stalwarts in their respective medical fields, and encourage them to share their insights in the form of a manuscript. This will allow us to compile and publish a medical book based on their lifetime of experience, and real-life scenarios.
- Supports the editor-in-chief throughout the entire publication process.
- Coordinates tasks and deadlines with team members.
- Performs research on primary and secondary information sources.
- Proofread written works, shaped content, and helped improve overall work quality.
- Selected images to accompany the written copy, using stock photos and graphics in alignment with style guidelines.
- Conducted comprehensive research to fact-check articles, ensuring the reliability and credibility of information.
- Coordinated with writers, photographers, and graphic designers to produce compelling, visually appealing articles.
- Edited manuscripts, articles, and web content for clarity, grammar, and style, adhering to strict deadlines.
Sr Specialist Procurement Operations
SoftwareONE INDIA PVT LTD
GURUGRAM
11.2022 - 03.2024
- Implementation and collaboration on delivery process design adopted by three units, Order entry, PO and Contracting
- Dealing with top IT vendors for IT related procurement
- Taking care of all IT accessories related purchases /software
- Doing end to end procurement activity
- Approval of purchase request and creation of PO in the SNC system and delivery to the customer.
- Negotiated contracts with suppliers, securing favourable terms that supported business objectives.
- Streamlined operational processes, eliminating inefficiencies and maximising productivity across the team.
Regional Dispatch Coordinator
ADVATIX APAC LOGISTICS PRIVATE LIMITED
GURUGRAM
02.2020 - 11.2022
- Dealing with vendors for procuring and delivery of goods.
- Scheduling delivery vehicles, best traffic routes, and ideal delivery windows and timeframes as necessary
- Accepted consumer and business client phone calls and emails to coordinate delivery schedules and logistics
- Generated bills of lading, freight invoices, and delivery receipts, while maintaining records of all transactions and deliveries
- Develop delivery routes and maintain contact with drivers throughout the day
- Collaborate with management to modify daily routes to accommodate the needs of customers
Loan Consolidation Executive
PROTEL INFOSERVE PVT LTD
03.2019 - 02.2020
- Spearheading the entire gamut of activities involved in day-to-day operations which involve lead generation process for Student Loan consolidation of students ensuring the highest functional quality services delivered as per to the standard of DoE(Department of education), and to assist them to consolidate their loans if they haven't paid within defined timelines
Technical Sales Support Executive
i-TECH IT SERVICES
GURGAON
12.2016 - 02.2019
- Managed the technical support desk (3rd party) operations activities for the US client, which involved handling customer queries related to IT issues, technical products - service and maintenance, etc
- Assisted & mentored new joinees throughout the process and provided feedback/training on areas of improvements.
Technical Sales Support Executive
EBIZDRIVE IT SOLUTIONS PRIVATE LIMITED
GURGAON
11.2013 - 12.2016
- Engaged in managing calls for technical support desk of the US client and was responsible for resolving customer queries pertaining to installations, usage and maintenance of IT products
- Created & closed user/ customers queries {inclusive of pay per click (PPC) calls} accordingly and resolved technical queries related to system software/ hardware & applications
- Ensured regular follow-ups with the user's queries and implemented measures to resolve them within the stipulated timeline whilst strictly adhered to the organization quality & sales parameters and standard operating procedures.
Education
B.Tech (IT) -
Sir Chhotu Ram Institute of Engineering Technology
Meerut, UPHigh School And Intermediate -
A S Inter College, Mawana
Meerut CitySkills
- Client relationship
- Cross-functional
- Analytical skills
- Manuscript proofreading
- Content editing
- Editorial communication
- Contract negotiation
- Client relationship
- Cross-functional
- Analytical skills
- Manuscript proofreading
- Content editing
- Editorial communication
- Contract negotiation
Date of Birth
January 15th 1990
Languages
Hindi
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Assistant Editor - Procurement
EVANGLE PUBLICTION PVT LTD
04.2024 - 07.2025
Sr Specialist Procurement Operations
SoftwareONE INDIA PVT LTD
11.2022 - 03.2024
Regional Dispatch Coordinator
ADVATIX APAC LOGISTICS PRIVATE LIMITED
02.2020 - 11.2022
Loan Consolidation Executive
PROTEL INFOSERVE PVT LTD
03.2019 - 02.2020
Technical Sales Support Executive
i-TECH IT SERVICES
12.2016 - 02.2019
Technical Sales Support Executive
EBIZDRIVE IT SOLUTIONS PRIVATE LIMITED
11.2013 - 12.2016
B.Tech (IT) -
Sir Chhotu Ram Institute of Engineering Technology
High School And Intermediate -
A S Inter College, Mawana
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