Summary
Overview
Work History
Education
Skills
Projects
Certification
Interests
Timeline
Generic

Harsh Lalwani

Mumbai

Summary

Customer-centric travel expert with a knack for tailoring itineraries, fostering positive client relationships, and staying abreast of global travel trends.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work History

Senior Executive - GIT Contracting and Commercials

Kesari Tours Pvt. Ltd
5 2024 - Current

Handling Domestic and International Contracting for GIT Groups


  • Handling Domestic and International Contracting for GIT Groups.
  • Handling Day to Day queries and assisting Operations Team
  • Handling on ground operations and assisting Tour Managers
    Negotiating and contracting with Hotel and all the other vendors for the
  • Group Departures
  • Preparing Cost Sheets
    Coordinating between Suppliers and all the teams within the organization.

Corporate Bookings and Operations Executive

Cleartrip Tours and Packages Pvt. Ltd
09.2023 - 05.2024

Handling day to day operations and corporate hotel reservations along with contracting and team management.


  • Managed daily corporate reservations and coordinated with clients and domestic hotels
  • Led and supervised team members effectively
  • Nurtured client relationships and facilitated client onboarding
  • Executed contracting processes efficiently
  • Maintained accurate management information system (MIS)

Hotel Operations Executive

Tripjack Pvt. Ltd
12.2022 - 09.2023

Operations Executive in one of the leading B2B Travel Agency in India


  • Managed pre- and post-booking queries
  • Implemented upselling and down selling strategies
  • Handled B2B hotels and packages inquiries
  • Communicated with travel agents and international/domestic hotels
  • Collaborated with international and domestic suppliers

MICE - Products

FCM Travel and Solutions
06.2022 - 09.2022

Designing MICE Itineraries and Products for some of the major corporate in India

  • Product Planning
  • Product Innovation
  • Representing the organization at various Events / Roadshows
  • Itinerary Planning
  • Coordinating with Tourism Bodies / Local DMCs

Business Founder / Owner

Musafir Tours
10.2020 - 5 2022

Founded / Owned my own Travel Agency


  • Managing and Handling Tour Packages all over India
  • Managing group tours and operations ranging from 25 - 100 pax
  • Managing Tours as a Tour Manager on the ground
  • Travelling across the country
  • Handling sales and marketing operations
  • Handling B2B and B2C customers

Education

HSC, Commerce - Commerce

Mumbai University
Mumbai, India
01.2014 - 04.2016

Bachelor of Management Studies, Marketing - undefined

SIES College of Commerce and Economics
01.2016 - 04.2019

PGDM, Travel and Tourism - undefined

Thomas Cook, Centre of Learning
01.2019 - 04.2020

Skills

  • Travel and Tourism
  • Destination Expert (Domestic)
  • Domestic and International Packages
  • Corporate and B2B Bookings
  • Tour Operations / Manager

Projects

Musafir Tours

  • Have led to various Trekking / Domestic Tours and have managed end to end operations of the same

Certification

  • Advanced Digital Marketing
  • IATA

Interests

Traveling

Playing Cricket

Timeline

Corporate Bookings and Operations Executive

Cleartrip Tours and Packages Pvt. Ltd
09.2023 - 05.2024

Hotel Operations Executive

Tripjack Pvt. Ltd
12.2022 - 09.2023

MICE - Products

FCM Travel and Solutions
06.2022 - 09.2022

Business Founder / Owner

Musafir Tours
10.2020 - 5 2022

PGDM, Travel and Tourism - undefined

Thomas Cook, Centre of Learning
01.2019 - 04.2020

Bachelor of Management Studies, Marketing - undefined

SIES College of Commerce and Economics
01.2016 - 04.2019

HSC, Commerce - Commerce

Mumbai University
01.2014 - 04.2016

Senior Executive - GIT Contracting and Commercials

Kesari Tours Pvt. Ltd
5 2024 - Current
Harsh Lalwani