Harsh Patadiya
Data Operations Analyst
Ahmedabad
Summary
An MBA graduate with specialization in Marketing keen to build a career in Data Analytics and Research. An individual with strong commitment to build successful relationships and the ability to prioritize and manage time effectively, I am a dedicated team player who can be relied upon to achieve goals. I am eager to leverage my education and the experience I gained to make a significant contribution in your institution.
Overview
4
4
years of professional experience
16
16
years of post-secondary education
5
5
Certificates
3
3
Languages
Work History
Data Operations Analyst
The Address - Your Destination of Growth
Ahmedabad
07.2021 - Current
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Data Researcher
S & P Global
Ahmedabad
05.2019 - 07.2021
- Worked with stakeholders to develop quarterly roadmaps based on impact, effort and test coordinations.
- Utilized advanced querying, visualization and analytics tools to analyze and process complex data sets.
- Assessed accuracy and effectiveness of new and existing data sources and data analysis techniques.
- Process data (Financial or Non-Financial, depending on the process selected for) and apply it in accurate manner to the database using technical and financial knowledge.
Customer Service Executive
Vodafone India Service India Private Limited
Ahmedabad
03.2018 - 05.2019
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Evaluated interactions between associates and customers to assess personnel performance.
Education
MBA - Marketing & Finance
United World School of Business
Gandhinagar 06.2015 - 06.2017
Bachelor of Commerce - Finance
S.M. Patel Institute of Commerce
Ahmedabad 06.2012 - 06.2015
High School Diploma -
A.G. High School
Ahmedabad 06.2011 - 05.2022
Skills
Data operations abilities
undefinedAdditional Information
Extra-Curricular Activities:
· Team Player in S&P Global Football team.
· Participated in the workshop on Personality Development.
· Main member in committee for holding national conference at college.
· Participated in Tournament at Inter School level Interested in Badminton.
Certification
CertificateOfCompletion_Data Analytics Dashboards vs. Data Stories
Timeline
CertificateOfCompletion_Data Analytics Dashboards vs. Data Stories
11-2021
Data Analytics: Graph Analytics
11-2021
Excel for Business Analyst
11-2021
Excel Quick Tips (2018)
11-2021
Google Sheets Quick Tips
11-2021
Data Operations Analyst
The Address - Your Destination of Growth
07.2021 - Current
Data Researcher
S & P Global
05.2019 - 07.2021
Customer Service Executive
Vodafone India Service India Private Limited
03.2018 - 05.2019
MBA - Marketing & Finance
United World School of Business
06.2015 - 06.2017
Bachelor of Commerce - Finance
S.M. Patel Institute of Commerce
06.2012 - 06.2015
High School Diploma -
A.G. High School
06.2011 - 05.2022
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