HARSH PATEL

Strategic, performance-driven Senior Executive with over 4 years of experience leading complex operations across supply chain, logistics, procurement, field service, inventory management, and back-office systems. I have built a reputation for driving operational excellence, improving cost efficiency, and aligning cross-functional teams to achieve high-impact outcomes. Recognized for my ability to take ownership of challenges, I specialize in translating strategy into execution — consistently delivering results in deadline-driven, high-volume environments.

With a deep command over inventory control, dispatch coordination, vendor management, and ERP-based process automation, I have successfully led multi-location operations and integrated digital tools like MS Excel, ERP systems, and analytics platforms to improve visibility, accuracy, and throughput across the value chain. My operational leadership style is rooted in continuous improvement, accountability, and team empowerment — ensuring long-term growth, scalability, and customer satisfaction.

I have collaborated closely with cross-functional stakeholders including procurement heads, clients, suppliers, field teams, and senior management to resolve bottlenecks and drive process efficiency. Whether it's overseeing real-time dispatch, refining workflows, or analyzing performance data for strategic planning, I bring a 360° understanding of business operations and a strong commitment to organizational success.

Known for my calm under pressure, sharp problem-solving, and client-first mindset, I thrive in environments where ownership, agility, and collaboration are essential. I am now seeking to contribute to a forward-looking organization that values strategic thinkers and high-performance operators — where I can apply my expertise to help unlock operational excellence and sustainable growth.

Spearheaded end-to-end optimization of daily back-office and ground operations at DFSI M25 Ltd, a leading food supply chain company. Took complete ownership of material verification, dispatch coordination, inventory control, purchase tracking, and customer service resolution. Designed and implemented standard operating procedures (SOPs) that aligned warehouse, logistics, and client servicing teams, reducing errors and delivery delays by over 30%.

Introduced ERP and Excel-based automation to manage stock entries, procurement timelines, and dispatch scheduling — resulting in faster decision-making and enhanced inventory visibility. Proactively trained new team members on system workflows and SOPs, building a resilient team culture focused on performance and accountability.

Served as the central point of contact between clients, vendors, field teams, and leadership, ensuring seamless communication, timely problem-solving, and consistent service quality. Frequently stepped into pressure situations to manage escalations, resolve bottlenecks, and deliver results without compromising quality.

This initiative not only improved operational efficiency and customer satisfaction, but also positioned me as a core decision-maker and strategic executor trusted by management.

Role: Design & Development | Individual Project

Overview:
Designed and developed a cost-effective, manually operated hydraulic sheet metal cutting machine aimed at small-scale industries and workshops. The machine was engineered to offer an affordable alternative to expensive CNC or automated systems, without compromising on precision and usability.