HARSH PATEL
Senior Sales & Marketing Executive
Ahmedabad
Summary
Sales professional with comprehensive background in leading sales initiatives and fostering client partnerships. Known for collaborative approach and results-driven mindset, adapting seamlessly to dynamic environments. Possesses strong skills in negotiation and strategic planning, bolstered by dependable and adaptable nature.
Overview
8
8
years of professional experience
2035
2035
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior Executive Sales Representative
DFSI M25 Ltd
05.2021 - 02.2025
- Client Handling • Lead Generation • Negotiation • Target Achievement • Customer Service • Market Research • Communication • CRM & MS Office
- Handled 20–30 client calls daily, converting inquiries into confirmed orders.
- Increased monthly sales by 25–30% through effective follow-ups and customer relationship management.
- Developed and implemented territory sales plans to expand market reach.
- Trained and guided junior sales staff to improve lead conversion and service quality.
- Coordinated with internal departments to ensure smooth order flow and timely delivery.
- Contributed to brand visibility and client satisfaction through consistent performance.
Senior Executive Sales Representative
DFSI M25 Ltd
05.2021 - 02.2025
- Client Handling • Lead Generation • Negotiation • Target Achievement • Customer Service • Market Research • Communication • CRM & MS Office
- Handled 20–30 client calls daily, converting inquiries into confirmed orders.
- Increased monthly sales by 25–30% through effective follow-ups and customer relationship management.
- Developed and implemented territory sales plans to expand market reach.
- Trained and guided junior sales staff to improve lead conversion and service quality.
- Coordinated with internal departments to ensure smooth order flow and timely delivery.
- Contributed to brand visibility and client satisfaction through consistent performance.
Operations, Supply Chain & Maintenance
Farmson Enviro Care
03.2017 - 07.2020
- Oversaw assembly, inspection, and quality assurance for solar boilers, water heaters, and rooftop solar systems in compliance with technical and safety standards.
- Managed on-site installations, client demonstrations, and issue resolution to minimize downtime and enhance service reliability.
- Collaborated with sales, logistics, and customer service teams to streamline order processing and ensure on-time, error-free deliveries, improving client satisfaction by 25%.
- Introduced simplified standard operating procedures (SOPs) that increased operational efficiency and reduced process errors.
- Cultivated long-term customer relationships through professional communication, proactive support, and consistent after-sales service, driving repeat business growth.
Education
Completed coursework towards Mechanical Engineering - Mechanical Engineering
Hasmukh Goswami Collage Of Engineering
Vehlal 04.2001 - 06.2019
Completed coursework towards Post Diploma In Tool And Die Making - Mechanical Engineering
Indo German Tool Room
Vatva Ahmedabad05-2016
Completed coursework towards Diploma Engineering - Mechanical Engineering
Government Polytechnic
Palanpur04-2014
Completed Coursework Towards SSC -
Shayanna Vidyalaya
Ahmedabad02-2010
Skills
Client Handling Lead Generation Negotiation Target Achievement Customer Service Market Research Communication CRM & MS Office
Affiliations
Optimized back-office and ground operations by leading material verification, dispatch, inventory control, procurement, and client service. Implemented SOPs and ERP automation, cutting errors and delays by 30% and improving inventory visibility. Trained teams, resolved escalations, and acted as the key liaison between clients, vendors, and leadership, earning recognition as a trusted strategic decision-maker.
Certification
CSP - Certified Sales Professional
Networking and meeting new people Business podcasts & sales motivation content Travelling to explo
Certified Professional Sales Person (CPSP) – Recognized for advanced knowledge in sales strategies, client relationship management, and performance-driven selling techniques. Strengthens ability to achieve targets and deliver exceptional customer value.
Timeline
CSP - Certified Sales Professional
03-2023
Senior Executive Sales Representative
DFSI M25 Ltd
05.2021 - 02.2025
Senior Executive Sales Representative
DFSI M25 Ltd
05.2021 - 02.2025
Operations, Supply Chain & Maintenance
Farmson Enviro Care
03.2017 - 07.2020
Completed coursework towards Mechanical Engineering - Mechanical Engineering
Hasmukh Goswami Collage Of Engineering
04.2001 - 06.2019
Completed coursework towards Post Diploma In Tool And Die Making - Mechanical Engineering
Indo German Tool Room
Completed coursework towards Diploma Engineering - Mechanical Engineering
Government Polytechnic
Completed Coursework Towards SSC -
Shayanna Vidyalaya