Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Generic
HARSH RAI

HARSH RAI

Store Manager
Gorakhpur,UP

Summary

Customer-focused Store Manager with 1.5 years of experience in driving sales, improving customer satisfaction, and leading teams to exceed goals. Skilled in inventory management, merchandising, and financial operations, with a strong ability to enhance store performance and customer experiences. Seeking to apply leadership and operational skills in a dynamic retail management role.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Store Manager

Aditya Birla Fashion and Retail Limited
09.2024 - Current
  • Implemented effective practices to increase customer satisfaction ratings
  • Demonstrated strong leadership skills in managing daily store activities, supervising 7 employees, and achieving desired sales targets
  • Provided training and supervision for the team, resulting in the successful attainment of store sales objectives
  • Responsible for maintaining accurate sales records, reconciling cash, and making daily bank deposits in addition to performing store opening and closing tasks
  • Led teams in planning, implementing, and executing merchandising and operating initiatives

Assistant Store Manager

Aditya Birla Fashion and Retail Limited
Lucknow, Uttar Pradesh
07.2023 - 08.2024
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

Bachelor of Science - Hotel & Hospitality Administration

Institute Of Hotel Management PUSA
New Delhi, INDIA
10.2020 - 04.2023

Skills

Accomplishments

  • Exceeded monthly store sales goals 4 months in a row.
  • Managed a store that exceeded company expectations in every category during the 3rd quarter.
  • Increased sales by 15% L2L.

Hobbies

Styling

Interior Decor

Event Planning

Bing Watching

Timeline

Store Manager

Aditya Birla Fashion and Retail Limited
09.2024 - Current

Assistant Store Manager

Aditya Birla Fashion and Retail Limited
07.2023 - 08.2024

Bachelor of Science - Hotel & Hospitality Administration

Institute Of Hotel Management PUSA
10.2020 - 04.2023
HARSH RAIStore Manager