Harsh Sehgal
Rohini
Summary
Seasoned banking professional with extensive experience at Standard Chartered Bank, specializing in risk management and legal compliance. Recognized for exceptional client relations and operational excellence, contributing to multiple accolades for outstanding performance. Proficient in Microsoft Office and team collaboration, with a proven ability to maintain resilience under pressure. Notable achievements include enhancing regulatory reporting processes and driving improvements in operational efficiency.
Overview
24
24
years of professional experience
Work History
Director, Regional Service Manager - North
Standard Chartered Bank
11.2018 - Current
Regional Service Manager - South
Standard Chartered Bank
Bangalore
02.2017 - 10.2018
Business Operations Risk Manager
Standard Chartered Bank
Delhi
03.2016 - 02.2017
- Conducted Control Self Tests in alignment with Standard Chartered Group directives.
- Efficiently compiled regulatory MIS reports throughout demonetization period.
- Oversaw operations of branch banking network during group audits with success.
Teller Service Manager
Standard Chartered Bank
12.2005 - 03.2016
- Oversaw team of Customer Service Executives in high-volume transaction branches in Delhi.
- Maintained operational integrity of locker systems in accordance with established protocols.
- Maintained branch cash levels consistently within minimal thresholds to optimize operational efficiency.
- Handled timely and precise submission of monthly MIS reports and other regulatory documentation.
- Recognized for outstanding branch operations with 'Best Branch Operations' awards in Q1 and Q2 2015.
- Earned accolades as Best Teller Service Manager by driving operations excellence.
- Earned 'Scroll of Appreciation' award in H1 2008 from Head of Branch Banking for excellence in risk management.
- Acknowledged with a coveted award, AORA, for excellence in operational risk prevention in 2006.
Customer Service Executive
Standard Chartered Bank
Delhi
10.2004 - 12.2005
Personal Banker
HDFC Bank Ltd.
Pitampura
06.2003 - 10.2004
- The job profile includes handling the Welcome Desk at the Branch
- Checking & processing of all account opening documents as well as all other customer instructions to the Central Processing Unit at Mumbai
- Acted as backup custodian of the Branch ATM (NCR Machine) for almost a month
- Reporting of Daily MIS alongwith the daily movement in the GL Base of the Branch to the Cluster Head
Manager – Business Analysis, Banking & Investments
NIFPL 'InvestOne'
12.2001 - 06.2003
- Company Overview: a Citigroup Affiliate
- Handled a team of 5 executives responsible for checking and accepting account opening documents from the Business Development Officers, sending the applications to the Regional Operations for account opening
- Following with Regional Operations on the Status of the Account Opening Documents and following up with BDO’s for the solution of discrepancies, if any
- Tracking the growth of BDO’s by running the daily sales report and preparing Transaction Monitoring Cards for BDO’s on Quarterly Basis for accounts that have heavy volume of transactions in a particular Quarter
- A Citigroup Affiliate
Industrial Trainee (MIS)
Citibank N.A.
Jeevan Bharti
12.2000 - 11.2001
- Company Overview: Global Consumer Banking Division
- Global Consumer Banking Division
Education
B.COM (Pass) - Commerce
Delhi University
01.2000
Professional Diploma in Network Centered Computing -
NIIT
01.2000
XII Std. -
Salwan Public School
01.1997
X Std. -
Salwan Public School
01.1995
Skills
- Microsoft Officer
- Ability to work under pressure
- Good communication skills
- Client relations
- Risk management
- Legal and regulatory compliance
- Team collaboration
Languages
- English
- Hindi
Hobbies and Interests
- Listening Music
- Playing Cricket
- Internet Surfing
Personal Information
- Date of Birth: 06/13/79
- Marital Status: Married
Family
Late Sudesh Kumar Sehgal, Retired Class 1 Govt. of N.C.T., Delhi, Mrs. Veena Sehgal, Home Maker, Preeti Sehgal, Home Maker, Riya Sehgal
References
References available upon request.
Timeline
Director, Regional Service Manager - North
Standard Chartered Bank
11.2018 - Current
Regional Service Manager - South
Standard Chartered Bank
02.2017 - 10.2018
Business Operations Risk Manager
Standard Chartered Bank
03.2016 - 02.2017
Teller Service Manager
Standard Chartered Bank
12.2005 - 03.2016
Customer Service Executive
Standard Chartered Bank
10.2004 - 12.2005
Personal Banker
HDFC Bank Ltd.
06.2003 - 10.2004
Manager – Business Analysis, Banking & Investments
NIFPL 'InvestOne'
12.2001 - 06.2003
Industrial Trainee (MIS)
Citibank N.A.
12.2000 - 11.2001
B.COM (Pass) - Commerce
Delhi University
Professional Diploma in Network Centered Computing -
NIIT
XII Std. -
Salwan Public School
X Std. -
Salwan Public School
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