Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harsh Shah

Ahmedabad

Summary

An aviation enthusiast now working in an IT industry. Results-driven Sr. Business Development Executive with expertise in client relationship management, sales forecasting, and market analysis. Proven ability to cultivate strong client connections and develop strategic growth plans, contributing to significant business growth.

Overview

7
7
years of professional experience

Work History

Sr. Business Development Executive

Radixweb
Ahmedabad
09.2022 - Current
  • Identified new market opportunities through research and analysis.
  • Developed new business opportunities through market analysis and networking.
  • Cultivated relationships with clients to understand their needs and preferences.
  • Prepared presentations and proposals for potential clients and stakeholders.
  • Leveraged CRM systems to track leads and manage client interactions efficiently.
  • Participated in trade shows and conferences to promote company services and products.
  • Developed growth plans by identifying key clients, key targets, and priority service lines.

Security Supervisor

Air canada
Tornoto
02.2022 - 08.2022
  • Supervised daily security operations to ensure safety at airport facilities.
  • Coordinated security staff schedules and assignments for efficient coverage.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.

Business Development Manager

Sky Technology
Ahmedabad
10.2020 - 02.2022
  • Conducted interviews to evaluate candidate qualifications and fit for roles.
  • Screened resumes to identify qualified candidates for BPO positions.
  • Coordinated interviews between candidates and hiring managers effectively.
  • Sourced and screened candidates for BPO roles through various channels.
  • Conducted interviews to assess candidate fit for client requirements.

Passenger Service Agent

Etihad Airways
Abu Dhabi
09.2019 - 06.2020
  • Assisted passengers with check-in and boarding procedures efficiently.
  • Managed luggage handling to ensure proper transfer and delivery.
  • Provided accurate flight information to enhance passenger experience.
  • Coordinated with ground staff to resolve passenger inquiries promptly.
  • Ensured compliance with safety and security regulations during operations.
  • Handled ticketing processes and issued boarding passes for travelers.
  • Supported crew members in preparing aircraft for arrivals and departures.

Passenger Service Agent

Air France & KLM
Paris & Amsterdam
03.2018 - 09.2019
  • Handled ticketing processes and issued boarding passes for travelers.
  • Supported crew members in preparing aircraft for arrivals and departures.
  • Checked in passengers, assigned seats, and issued boarding passes.
  • Assisted customers with reservations, cancellations, and rebooking flights as needed.
  • Answered customer questions regarding flight information, airport amenities, and travel regulations.

Education

Some College (No Degree) - Aviation Management

Aerostar Aviation Academy
Ahmedabad, India

Skills

  • Client relationship management
  • Lead tracking
  • Business development
  • Sales forecasting
  • Communication skills
  • Team collaboration
  • Time management
  • Prospect targeting
  • Territory management
  • Cold calling

Languages

French
First Language

Timeline

Sr. Business Development Executive

Radixweb
09.2022 - Current

Security Supervisor

Air canada
02.2022 - 08.2022

Business Development Manager

Sky Technology
10.2020 - 02.2022

Passenger Service Agent

Etihad Airways
09.2019 - 06.2020

Passenger Service Agent

Air France & KLM
03.2018 - 09.2019

Some College (No Degree) - Aviation Management

Aerostar Aviation Academy

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Harsh Shah