Summary
Overview
Work History
Education
Skills
Timeline
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Ravinder Singh

New Delhi

Summary

Resourceful Cash Application Analyst known for high productivity and efficiency in completing tasks. Specialize in accurate financial reporting, effective accounts receivable management, and implementing robust payment processing systems. Excel in communication, problem-solving, and time management, ensuring smooth financial operations and strong team collaboration. Proactive collections specialist with a proven track record of maximizing collections and reducing outstanding balances. Experienced in handling customer inquiries, negotiating payment arrangements, and maintaining accurate records. .

Overview

5
5
years of professional experience

Work History

Collection Specialist

Clarivate Plc
Noida
09.2023 - Current
  • Analyzed customer credit history, payment patterns, and financial statements to determine creditworthiness.
  • Developed and implemented a new collection system to reduce outstanding accounts receivable balances.
  • Resolved billing issues by researching customer disputes and providing satisfactory solutions.
  • Managed multiple projects concurrently while meeting tight deadlines.
  • Identified process improvements that could be made in order to streamline collections processes.
  • Performed skip tracing procedures to locate difficult-to-find debtors.
  • Conducted regular reviews of delinquent accounts and determined appropriate action for collection.
  • Assisted with the preparation of monthly invoices and statements for customers.
  • Provided recommendations on account status changes based on analysis of customer's payment history.

Management Trainee

Genpact
Noida
08.2021 - 09.2023
  • Developed processes for efficient handling of high volume cash application activities.
  • Monitored bank accounts on a daily basis to ensure accuracy of posted transactions.
  • Analyzed data to identify trends or patterns that could lead to process improvements or cost savings opportunities.
  • Assisted in the preparation of monthly bank reconciliations.
  • Performed detailed analysis of large volumes of data in order to identify potential errors or inconsistencies in payment processing activities.
  • Investigated any discrepancies between expected payments and actual payments received from customers.
  • Investigated and solved account issues to maintain current and accurate money systems.

Transaction Processing Associate

Accenture
Gurgaon
09.2019 - 08.2021
  • Assisted in preparing daily bank deposits of all incoming payments.
  • Developed strong relationships with internal departments such as Sales, Accounting, Credit and Collections teams.
  • Analyzed aged trial balances to identify unapplied credits and payments that require further investigation or research.
  • Worked closely with Accounts Receivable team to ensure timely resolution of any issues or discrepancies related to cash application process.
  • Maintained accurate records of cash receipts and applications on a daily basis.
  • Updated Cash Application procedures manual as required.

Education

MBA -

Bharati Vidyapeeth University
Delhi
09-2019

B.COM (H) - Commerce

GURU GOBIND SINGH UNIVERSITY
DELHI
08-2017

Skills

  • Debt recovery expertise
  • Credit control
  • Goal oriented
  • Empathy and tactfulness
  • Payment plan development
  • Assertiveness
  • Strong negotiation skills
  • Patience and persistence
  • Cashflow report generation
  • Performance improvements
  • Issue investigation
  • Account management

Timeline

Collection Specialist

Clarivate Plc
09.2023 - Current

Management Trainee

Genpact
08.2021 - 09.2023

Transaction Processing Associate

Accenture
09.2019 - 08.2021

MBA -

Bharati Vidyapeeth University

B.COM (H) - Commerce

GURU GOBIND SINGH UNIVERSITY

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Ravinder Singh