Harsh Soni
Associate
Pune,Maharashtra
Summary
As a motivated associate at WNS Global Services, bring a strong command of MS Office and a proven track record in client engagement. Expertise in innovative problem-solving, analysis in reports, and efficient time management has led to substantial improvements in customer satisfaction. With specialized skills in creating interactive dashboards and reports, bolstered by Power BI certification, consistently drive project success. Additionally, Lean Six Sigma certification underscores commitment to quality and process excellence.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Associate
WNS Global Services
04.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prepared monthly ad hoc reporting in alignment with client needs.
- Prepare interactive dashboard for reports for easy understanding
- Build Automated Excel project which saves 110 hours Monthly
Education
MBA - Finance
Narsee Monjee Institute of Management Studies
Pune, India 01.2022 - 06.2024
Skills
Languages
Hindi
Advanced (C1)
English
Advanced (C1)
Gujarati
Advanced (C1)
Marathi
Advanced (C1)
Certification
Lean Six Sigma
Additional Information
Learning SQL, Tableau, Excel Macros, and AI Integration
- Currently learning SQL to enhance data querying and database management skills, with a focus on efficient data extraction and analysis.
- Gaining hands-on experience in Tableau for building interactive dashboards and visualizations, enabling insightful data-driven decisions.
- Expanding proficiency in Excel Macros to automate complex tasks, improving productivity and accuracy in data operations.
- Exploring the integration of AI with SQL, Tableau, Power BI and Excel to leverage predictive analytics and advanced data processing for smarter business solutions
Timeline
Lean Six Sigma
06-2024
Innovative Creativity for Making Interactive PowerPoint Presentation
02-2024
Associate
WNS Global Services
04.2023 - Current
MBA - Finance
Narsee Monjee Institute of Management Studies
01.2022 - 06.2024
Similar Profiles
Roshan VermaRoshan Verma
Lead Associate at WNS Global ServicesLead Associate at WNS Global Services
Nidhi GuptaNidhi Gupta
Senior Associate at WNS Global ServicesSenior Associate at WNS Global Services
ONKAR SINGH GILLONKAR SINGH GILL
Service Delivery Lead – Procurement at WNS Global ServicesService Delivery Lead – Procurement at WNS Global Services
Akshay RawadeAkshay Rawade
Lead Associate at WNS Global Services Pvt. Ltd.Lead Associate at WNS Global Services Pvt. Ltd.
RIYA TAYADERIYA TAYADE
Data Security Administrator at Wipro TechnologiesData Security Administrator at Wipro Technologies