Summary
Overview
Work History
Education
Skills
Languages
Timeline
Harsh  Srivastav

Harsh Srivastav

Jaipur

Summary

Total 7 year of experience where in

2.5+ Years experienced in Training

Learning & Development with

an ability to formulate L&D strategy,

Manage company wide training,

develop alliances, manage client

relationships & lead teams across

multiple domains. Involved in key

projects of Training, L&D,

Performance Enhancement, Quality

maintaining. With having a experience of sales for more than 4yr can provide the practical solution and way of delivering which will not resolve the client's issue but also will make the relation more stronger.


Overview

7
7
years of professional experience

Work History

Sr. Trainer - L&D

IndiaMart InterMesh Ltd.
Jaipur
02.2020 - Current
  • Resolved problems, improved operations and provided exceptional service.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Sales Trainer, L&D Department

ByJus
Jaipur
11.2019 - 01.2020
  • Instruct team members how to establish sales and customer retention goals.
  • Taught sales skills such as probing closing supporting mirroring voice inflection benefit/value statements active listening and call control techniques.
  • Tracked productivity and improved output.
  • Maintaining and presenting the data analysis of trainee which include their product knowledge, professionalism, attitude etc.

Sr. Key Account Manager

Girnar Soft pvt ltd
Jaipur
08.2017 - 11.2019
  • Analyzed key competitors to respond to competitive threats.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Analyzed sales to manage life cycle of product and selling rates.
  • Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
  • Supported sales and reporting for large and medium-sized accounts.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Developed customer relationships and increased overall sales by 200%.

Car Consultant

Cardekho.com (Girnar soft)
Jaipur
09.2015 - 08.2017
  • Developed strong relationships with clients and gained trust of key advisors.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent customer service.

Education

Bachelor of Technology - Mechanical Engineering

Rajasthan Technical University, Jaipur
06.2015

Senior Secondary - Mathematics

Chiranjiv Bharti School, Lucknow
05.2011

Skills

  • Identifying and fulfilling the needs
  • of business Planning and execution of the tasks in order to achieve goals

  • Facilitating TTT program, OJT and certification program
  • Content creation
  • Analysis of Data and reporting
  • Project and workshop planning
  • Formulate L&D strategy
  • Manage companywide training
  • MS Office, Excel, MS Word, MS
  • Power Point, Google Sheet, WPS

Languages

Hindi
Native language
English
Proficient
C2
Hindi
Proficient
C2

Timeline

Sr. Trainer - L&D - IndiaMart InterMesh Ltd.
02.2020 - Current
Sales Trainer, L&D Department - ByJus
11.2019 - 01.2020
Sr. Key Account Manager - Girnar Soft pvt ltd
08.2017 - 11.2019
Car Consultant - Cardekho.com (Girnar soft)
09.2015 - 08.2017
Rajasthan Technical University - Bachelor of Technology, Mechanical Engineering
Chiranjiv Bharti School - Senior Secondary, Mathematics
Harsh Srivastav