Sales performer with proven success in acquiring clients, managing revenue, and maintaining account relationships. Continuously monitors competition and market conditions to stay adaptable and achieve results. Strong negotiation and program management skills.
Overview
9
9
years of professional experience
Work History
Senior Sales Manager
Alila Diwa Goa By Hyatt
Delhi
11.2023 - Current
Created reports on customer satisfaction, sales forecasts and product launches.
Developed and implemented sales strategies to increase profits and expand market share.
Managed all aspects of the sales process from lead generation to closing deals.
Analyzed competitor activity to develop competitive pricing models for potential clients.
Provided training for new sales staff members on company policies and procedures.
Established relationships with key customers and industry partners to maximize profitability.
Negotiated contracts with vendors, suppliers and other business partners.
Implemented innovative marketing campaigns to promote products or services.
Maintained up-to-date knowledge of industry trends, competition and regulations.
Responsible for meeting or exceeding monthly revenue targets set by senior management.
Assisted in developing pricing strategies that optimize profits while maintaining customer loyalty.
Sales Manager
Hyatt Centric
Janakpuri, New Delhi
11.2022 - Current
Part of pre-opening team
Managed time efficiently in order to complete all tasks within deadlines
Used critical thinking to break down problems, evaluate solutions and make decisions
Proved successful working within tight deadlines and a fast-paced environment
Created hotel awareness through social media campaigns
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
Demonstrated products to show potential customers benefits and advantages and encourage purchases
Organized promotional events and interacted with community to increase sales volume
Compiled and analyzed data to determine approaches to improve sales and performance
Implemented systems and procedures to increase sales.
Senior Sales Manager
Hyatt Centric
Janakpuri, New Delhi
11.2022 - Current
Attended and participated in conferences and trade shows to generate new leads, network and drive business
Arranged and coordinated sales calls with prospective clients to achieve targets for hotel
Utilized revenue management techniques to negotiate room rates and function space commitments to enhance hotel's financial performance
Delivered recommendations to long-term accounts to promote brand awareness to key audience
Enhanced profitability by developing pipelines utilizing marketing and sales strategies
Managed accounts to retain existing relationships and grow share of business
Exceeded sales quotas and increased profitability through effective sales strategy and business planning
Collaborated with upper management to implement continuous improvements and exceed team goals
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
Communicated product quality and market comparisons by creating sales presentations
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
Prepared sales presentations for clients showing success and credibility of products
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Assistant Sales Manager
The Suryaa
New Friends Colony, New Delhi
06.2019 - 12.2021
Deployed as assistant manager sales to handle rooms & banquet accounts
Collaborated with upper management to implement continuous improvements and exceed team goals
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue
Organized promotional events and interacted with community to increase sales volume
Develop and maintain a regular pattern of sales calls, meeting with principals of target market
Establishes and maintains relationships with industry influencers
Provide forecasting report on monthly basis as a team
Developing and implementing the strategy of generating business for the hotel
Assists in producing, implementing and monitoring action plans to ensure sales targets and revenue objective are achieved.
Assistant Sales Manager
Radisson Blu
Faridabad, Haryana
02.2019 - 06.2019
To create market awareness amongst corporate companies & Travel agencies by going on sales calls
Maintaining good relationships with officials and representatives of the local business community
Grows existing business and establishes and pursues leads which will develop business
Monitors competitors activities and assists in marketing intelligence
Assists in producing, implementing and monitoring action plans to ensure sales targets and revenue objective are achieved.
Sales Executive
Radisson Blu
Dwarka, New Delhi
06.2017 - 02.2019
Responsible for acquisition of new accounts for Radisson Hotel across India & developing them so as to gain business
To achieve Monthly, quarterly & annual sales target
Complete coordination & servicing of conference & seminar ranging the size from 10 to 900 attendees
Develop and maintain an effective performance management system with weekly sales activities and performance reports and dashboard
Gather market intelligence, provide feedback to management and make recommendations on margin adjustments
Develop financial justifications, prepare proposals, make presentations and perform necessary follow-up for successful closing of the sale
Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
Sales Executive
MAHINDRA HOLIDAYS & RESORTS INDIA LTD.
New Delhi
10.2015 - 06.2017
Achieved sales goals and service targets by cultivating and securing new customer relationships
Analyzed past sales data and team performance to develop realistic sales goals
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
Researched sales opportunities and possible leads to exceed sales goals and increase profits
Identify their holiday need and sell product by establishing contact and developing relationship with customers
Maintaining good relationships with officials and representatives of the local business community.
Education
MBA - Marketing and Management
Indraprastha University
Delhi
01.2015
BSC, HHA - Hospitality Administration
IHM PUSA
01.2013
Skills
Excellent ability to establish good relationship with people
Innovative and able to develop new ideas
Convincing skills with logical mind
Experience in a sales role in the hospitality industry, with a proven track record to close a deal
Flexibility to respond to a range of different work situations
Vendor Management
Accomplishments
Selected as Management Trainee with Carlson Group of Hotels.
Awarded as the "Best Trainee" during Industrial Training at Radisson Noida
Lead from the front in organizing several formal and informal events at graduation as well as post-graduation level
Received Appreciation Letters for achieving the monthly targets at The Suryaa.
Timeline
Senior Sales Manager
Alila Diwa Goa By Hyatt
11.2023 - Current
Sales Manager
Hyatt Centric
11.2022 - Current
Senior Sales Manager
Hyatt Centric
11.2022 - Current
Assistant Sales Manager
The Suryaa
06.2019 - 12.2021
Assistant Sales Manager
Radisson Blu
02.2019 - 06.2019
Sales Executive
Radisson Blu
06.2017 - 02.2019
Sales Executive
MAHINDRA HOLIDAYS & RESORTS INDIA LTD.
10.2015 - 06.2017
MBA - Marketing and Management
Indraprastha University
BSC, HHA - Hospitality Administration
IHM PUSA
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