Harsha Raju
Bangalore
Summary
Proficient Quality Analyst with experience handling and resolving critical quality problems using several analytical tools. Strong analytical, organisational and planning capabilities. Consistently works with minimum supervision. Independent and self-directed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Analyst (Inernal Audit)
Gallagher Center of Excellence
Bengaluru
09.2019 - 07.2024
- Evaluated financial aspects of insurance products in collaboration with Insurance underwriters, including Medical, Dental, Vision, and Disability.
- Oversaw Operations team performance as a Quality Analyst and provided valuable feedback.
- Prepared Business Quality Control (BQC) reports on feedback received from the Operations team and presented findings to higher management.
- Ensured efficient stakeholder communication for identifying and rectifying plan errors.
- Conducted thorough Root Cause Analyses (RCAs) to address issues, enhance processes, and mitigate potential risks.
- Created and maintained daily, weekly, and monthly reports on operational performance.
Education
Bachelor of Commerce (Finance) -
Sindhi College of Commerce
06-2019
Pre-University -
Jain College
06-2016
SSLC (State Board) -
Hymamshu Jyothi Kala Peeta
06-2014
Skills
- Power BI
- Microsoft Excel
- SQL knowledge
- Six Sigma methodology
- Training Implementation
- Data Analysis
- SOP Development
- Continuous Improvement
Certification
- Microsoft Power BI Data Analyst Professional certificate.
- Six Sigma (Green Belt) - Kennesaw State University.
Timeline
Quality Analyst (Inernal Audit)
Gallagher Center of Excellence
09.2019 - 07.2024
Bachelor of Commerce (Finance) -
Sindhi College of Commerce
Pre-University -
Jain College
SSLC (State Board) -
Hymamshu Jyothi Kala Peeta
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