Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
HARSHAD ACHALIYA

HARSHAD ACHALIYA

Pune

Summary

Highly accomplished and results-oriented professional with 8 years of experience in implementing and supporting Zuora Revenue, with a specialization in revenue recognition and enterprise SaaS solutions. Proven expertise in driving customer success through technical implementation, post-go-live support, and strategic revenue advisory. Demonstrated strength in pre-sales engagement, solution scoping, and translating customer requirements into scalable system designs. Seeking a challenging role in Sales, Solution Consulting, or Technical Account Management to combine technical depth with business acumen and deliver impactful outcomes across the customer lifecycle.

Overview

8
8
years of professional experience

Work History

Technical Account Manager

Zuora
02.2024 - Current
  • Drove customer alignment and success by conducting thorough requirements gathering, gap analysis, and testing sessions.
  • Acted as a crucial liaison between customers and Zuora Product Engineers, translating customer feedback into actionable product enhancements that directly influenced product roadmap.
  • Ensured technical robustness and stability for assigned accounts, maintaining overall customer health and satisfaction.
  • Provided expert guidance on Zuora product configuration, APIs, and integration best practices, empowering customers to maximize platform utility.
  • Designed and documented comprehensive functional and technical solutions, including process flows, customizations, and integrations, to effectively meet complex customer needs.
  • Delivered proactive guidance and best practices updates using quarterly roadmaps and new feature introductions, ensuring customers stayed informed and optimized.
  • Developed and delivered customized training materials, enhancing customer understanding and adoption of Zuora solutions.
  • Provided continuous functional and technical support through regularly scheduled calls, significantly enhancing overall customer experience and success.

Associate Manager

RevGurus Info India Pvt Ltd.
04.2022 - 02.2024
  • Applied a strong understanding of ASC 606 revenue recognition rules, ensuring client compliance and accurate financial reporting.
  • Provided critical revenue support services for RevPro software users, offering troubleshooting and optimizing revenue management processes to enhance client operations.
  • Conducted comprehensive health check analyses for RevPro software, identifying and implementing solutions that significantly improved efficiency and accuracy for clients.
  • Resolved complex technical and operational issues by developing and implementing permanent solutions, leading to improved operational effectiveness for clients.
  • Trained and mentored new team members, accelerating their proficiency in revenue recognition principles and RevPro software functionalities.
  • Managed and led a team, aligning objectives with organizational goals and ensuring high-quality performance and target achievement.

Lead Analyst

RevGurus Info India Pvt Ltd.
04.2021 - 03.2022
  • Successfully delivered RevPro software implementation services, collaborating closely with clients to understand business requirements and configure tailored solutions.
  • Provided prompt and effective revenue support services, ensuring accurate revenue recognition and financial reporting for clients.
  • Offered both onsite and offshore support to US and UK clients, consistently resolving concerns and issues in a timely manner.
  • Assisted clients with post-Go-Live support, facilitating smooth operations and maximizing familiarization with newly implemented revenue recognition software.
  • Collaborated with cross-functional teams to identify process improvements and system enhancements, significantly boosting overall efficiency and client satisfaction.

Senior Financial Analyst

RevGurus Info India Pvt Ltd.
07.2020 - 03.2021
  • Demonstrated expertise in revenue contingencies, identifying and accounting for potential revenue uncertainties in compliance with accounting standards.
  • Successfully implemented and maintained the transfer accounting interface between revenue recognition and the general ledger, ensuring accurate and seamless data flow.
  • Proficiently generated and analyzed key financial reports (e.g., Un-released Contingencies Report, Revenue Waterfall, Deferred Revenue Roll Forward Report) to provide critical insights into revenue trends and financial performance.
  • Utilized the Arrangement Workbench for meticulous review and validation of revenue recognition arrangements, ensuring proper accounting treatment.
  • Applied expertise in fair value calculations and allocations across revenue arrangements, accurately assessing and recognizing revenue components.

Business Analyst

RevGurus Info India Pvt Ltd.
08.2017 - 07.2020
  • Designed, tested, and implemented RevPro applications in close collaboration with stakeholders, ensuring optimal system configuration and meeting requirements.
  • Documented test scenarios, executed comprehensive testing protocols, and managed incidents/bugs to ensure robust software functionality and reliability.
  • Maintained and enhanced the transfer accounting interface, facilitating seamless data transfer for accurate financial reporting.
  • Demonstrated proficiency in generating and analyzing reports such as the Revenue Waterfall and Revenue Roll-Forward Report, providing valuable insights for decision-making.

Education

Chartered Accountant - Accounting And Finance

Institute of Chartered Accountants of India
New Delhi, India
05-2017

Skills

  • Technical account management
  • Pre-sales support and product demonstrations
  • Sales enablement and value-based selling
  • Revenue recognition and financial reporting
  • SaaS implementation and post-launch support
  • Process automation and data integrity
  • GL interface management and revenue testing
  • Cross-functional collaboration and team leadership

Additional Information

  • Valid US Business Visa (B1/B2)
  • Available for international travel and client-facing roles
  • Experienced with clients across US, EMEA regions

Timeline

Technical Account Manager

Zuora
02.2024 - Current

Associate Manager

RevGurus Info India Pvt Ltd.
04.2022 - 02.2024

Lead Analyst

RevGurus Info India Pvt Ltd.
04.2021 - 03.2022

Senior Financial Analyst

RevGurus Info India Pvt Ltd.
07.2020 - 03.2021

Business Analyst

RevGurus Info India Pvt Ltd.
08.2017 - 07.2020

Chartered Accountant - Accounting And Finance

Institute of Chartered Accountants of India

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HARSHAD ACHALIYA