PROFESSIONAL SYNOPSIS Marketing and Business Development Professional with 13+ years of work experience in domestic and international markets for services, products, engineering products (software driven) Currently working as Sr Manager Marketing. Experience in Business Development key Account Management, Client Servicing, Market research, and product Management & Service Operations. Expertise in tapping potential accounts, analyzing their requirements, rendering technical guidance to the clients and negotiating (commercially) for the orders. Experienced in managing a team, training and mentoring them. Significant experience in working with customers and technical teams for development and implementation of business solutions in India and United States of America. An effective communicator with good presentation & negotiation skills and ability to discuss and work cooperatively with cross functional teams to make sure that the customers get prompt and quality technical support and project assistance effectively. EXTRA CURRICULAR ACTIVITIES Participate in social causes to help people through NGO’s which my current company supports Was active member of BRCC( BioAnalytical Technologies Recreational and Cultural Club Regular contributor and writer for company’s in-house publication Jeev IT. Represented college in football Represented school in badminton tournaments Amateur Marathon runner who participates in running events (Pune). Normally run 10 km marathons.
Customer Service