Summary
Overview
Work History
Education
Skills
Professional Tech Skills
Additional Training Certifications
Training
Timeline
AccountManager
HARSHAD FAUZDAR

HARSHAD FAUZDAR

Delivery Manager @ Rang Technologies
Kota,Rajasthan

Summary

Dedicated US Staffing Delivery & Recruitment Professional in the Staff Augmentation industry, managing and delivering talent solutions for Fortune 500 clients across Healthcare, IT, Pharma, and Non-IT domains. Currently working as a Delivery Manager, leading recruitment teams (onshore & offshore) and playing a key role in driving business revenue and gross profit for healthcare accounts. Specialized in streamlining recruitment processes, adapting to dynamic client needs, and exceeding hiring SLAs. Skilled in full-cycle recruitment (sourcing, screening, interviewing, offer negotiation, onboarding, and background checks), while ensuring an exceptional candidate and client experience. Proficient in ATS platforms (Ceipal, JobDiva, Salesforce, CATS) and advanced sourcing techniques (Boolean search, AIRS methods, LinkedIn, job boards such as Dice, Monster, CareerBuilder). Recognized for building strong client relationships, developing effective hiring strategies, and achieving performance metrics including time-to-fill, submittal-to-hire ratios, and offer-to-join conversions.

Overview

8
8
years of professional experience

Work History

DELIVERY MANAGER

RANG TECHNOLOGIES
Vadodara, Gujarat
09.2025 - Current
  • Managed end-to-end recruitment delivery across Healthcare, IT, Non-IT domains, ensuring timely fulfilment of client requirements.
  • Led and mentored onshore & offshore recruiter teams, driving performance, meeting SLAs, and achieving hiring targets.
  • Acted as the primary client contact, managing relationships, gathering requirements, and providing market insights.
  • Tracked and reported key recruitment metrics (time-to-fill, submittal-to-hire ratio, TAT) to optimize delivery and client satisfaction.
  • Ensured compliance with client policies and federal hiring standards while leveraging ATS platform Ceipal.
  • Partnered with leadership to forecast hiring needs, allocate resources, and scale teams for high-volume projects.

ACCOUNT MANAGER / SERVICE DELIVERY MANAGER

ETEAM INC
Noida, UP
07.2024 - 09.2025
  • Oversee the productivity of 4 relationship managers and 30 recruiters.
  • Set daily priorities and communicate them to the team, Daily/weekly coverage review.
  • Bi-weekly /Monthly Connect with team for review and improvements.
  • Handle rate calculations and provide daily direction to RM and Healthcare Recruiters based on requirement flow and client projects.
  • Focus on both headcount and margin growth within the assigned recruiting portfolio.
  • Ensure job coverage and placements, while proactively collaborating with other Account Executives/Leads to cross-submit relevant profiles.
  • Cultivated and maintained strong client relationships to enhance customer satisfaction and retention.
  • Executed comprehensive account strategies to drive revenue growth and achieve business objectives.
  • Analyzed market trends to identify opportunities for upselling and cross-selling within existing accounts.
  • Collaborated with cross-functional teams to ensure seamless project delivery and service excellence.
  • Mentored junior staff on best practices for account management, enhancing team performance and efficiency.
  • Developed tailored presentations for clients, effectively communicating value propositions and solutions.
  • Implemented process improvements that streamlined account management operations, boosting overall productivity.
  • Led negotiations with key clients, resulting in favorable terms that aligned with company goals and client needs.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.

SENIOR RECRUITMENT MANAGER

ETEAM INC
Noida, UP
06.2022 - 06.2024
  • Collaborate with the MSP team to obtain priority requirements and share them with the team.
  • Ensure candidates are shortlisted within 48 hours of submission.
  • Upsell resumes and provide backup if needed to prevent falloffs.
  • Update the compliance portal and manage submission and fill ratios for all clients in the portfolio.
  • Key goals include cross-selling and upselling profiles to expand existing revenue and gross margin.
  • Created a positive candidate experience by maintaining transparent communication and providing timely feedback throughout the recruitment process.
  • Enhanced employer brand visibility on social media platforms, attracting higher caliber of applicants.

SENIOR RECRUITER - Lead role

IPLACE USA
Pune, Maharashtra
06.2021 - 03.2022
  • Proactively sourced Healthcare and Non-Healthcare candidates using job boards, LinkedIn, social media, referrals, and advanced Boolean/AIRS techniques.
  • Acted as the primary client liaison, ensuring effective communication, timely updates, and strong relationship management.
  • Built and maintained candidate relationships, managing the process from screening and submittals to interviews, negotiations, and offers.
  • Prepared candidate summaries, performed reference checks, and ensured compliance while maintaining accurate records in ATS (CATS).
  • Tracked key recruitment metrics (time-to-fill, TAT, quality-of-hire) to improve performance and meet client expectations.
  • Mentored junior recruiters on sourcing techniques, ATS use, and candidate engagement strategies.

TEAM LEAD – Healthcare

IMS PEOPLE POSSIBLE
Jaipur, Rajasthan
08.2020 - 06.2021
  • Started as Senior Recruiter, Promoted to Team Lead.
  • As a Team Lead, successfully led and implemented Travel Nurse client accounts while building and scaling recruitment teams.
  • Managed and mentored a team of 7–15 recruiters (onshore & offshore), driving performance and delivery for high-volume Travel Nurse projects.
  • Defined goals, provided strategic direction, and conducted regular team meetings and one-on-one coaching sessions to ensure recruiter alignment, skill development, and productivity.
  • Accountable for achieving KRAs, team targets, and overall productivity benchmarks within set timelines.
  • Hands-on experience with ATS platforms including Salesforce and Bullhorn to track, manage, and optimize recruitment workflows.
  • Partnered with leadership to streamline recruitment processes, improve submittal-to-hire ratios, and enhance client satisfaction.
  • Recognized for fostering a collaborative, high-performance team culture while ensuring compliance and quality in all recruitment activities.
  • Mentored junior staff, fostering skill development and promoting professional growth.
  • Analyzed performance metrics to identify trends and drive continuous improvement initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

RECRUITMENT EXECUTIVE

INTEGRATED RESOURCES INC
Gurgaon, Haryana
06.2019 - 08.2020
  • Managed Healthcare, Pharma, IT, and Non-IT recruitment with a proven ability to match qualified candidates to client job requirements.
  • Hands-on experience in the complete recruitment life cycle: advertising, job postings, resume screening, pre-screening, background/reference checks, candidate engagement, and successful closures.
  • Worked extensively with candidates holding diverse U.S. visa statuses (H1B, GC, Citizen, EAD) and well-versed in U.S. tax terms (W2, 1099, C2C).
  • Proficient in using ATS (JobDiva) and advanced sourcing through job boards such as Dice, Monster, CareerBuilder, and LinkedIn Recruiter.
  • Skilled in sourcing both active and passive candidates through networking, referrals, social media, and market mapping.
  • Strong focus on compliance and documentation, ensuring all onboarding, credentialing, and background checks met client and federal standards.
  • Consistently achieved and exceeded recruitment KPIs (submittals-to-hire ratio, time-to-fill, and offer acceptance rate).
  • Built and maintained a candidate pipeline across multiple industries to proactively meet recurring and urgent client needs.
  • Experienced in candidate relationship management, building trust and guiding professionals through the hiring process.
  • Mentored and supported junior recruiters in sourcing strategies, ATS navigation, and candidate engagement best practices.

TALENT ACQUISITION SPECIALIST

OM CAREERS
Ludhiana, Punjab
01.2018 - 05.2019
  • Proven expertise in executive search, market mapping, talent identification, candidate assessment, and strategic hiring.
  • Skilled in full-cycle recruitment, including sourcing, screening, shortlisting, submission, selection, offer negotiation, and placement.
  • Designed and executed search strategies to source candidates for highly challenging roles across diverse industries: BFSI, NBFC, FMCG, Telecom, and Construction.
  • Adept at developing and implementing sourcing strategies for mid to senior-level and executive positions.
  • Experienced in conducting comprehensive talent mapping across multiple verticals.
  • Proficient in leveraging advanced recruitment technologies and platforms (LinkedIn, CareerBuilder, Monster, etc.) to connect with top talent.
  • Strong in candidate engagement — assessing suitability, building relationships, and motivating talent to pursue client opportunities.
  • Experienced in Candidate Relationship Management (CRM) to ensure long-term talent pipelines.
  • Skilled in team management and driving recruitment performance.

Education

M.sc - IT

Lovely Professional University
01.2017

B.SC - IT

University of Kota
01.2014

HSC XII - undefined

RBSE
01.2011

SSC X - undefined

RBSE
01.2009

Skills

  • 360-degree Recruitment
  • Client Relationship Management
  • Client Communication and servicing
  • Bulk hiring
  • Job boards & tools
  • Social Media Recruitment
  • ATS - JobDiva, Bullhorn, Ceipal, CATS, Salesforce
  • AI Driven Project Management
  • Delivery Management
  • Healthcare
  • IT
  • Pharma
  • Non-IT
  • Generative AI Certified
  • CCNA Certified

Professional Tech Skills

  • 360-degree Recruitment
  • Client Relationship Management
  • Client Communication and servicing
  • Bulk hiring, GCC
  • Job boards & tools (CareerBuilder, Monster, indeed, Zip Recruiter, Vivian)
  • Social Media Recruitment (LinkedIn/Facebook)
  • ATS (JobDiva, Salesforce, CATS Ceipal)
  • AI Driven Project Management
  • Delivery Management
  • Industry background: Healthcare, IT, Pharma, Non-IT
  • Generative AI Certified
  • CCNA (Cisco Certified Networking Associate) Certified

Additional Training Certifications

  • CCNA (Cisco Certified Networking Associates) training certification
  • Generative AI Foundations Certificate with UpGrad in collaboration with Microsoft

Training

2017-07-01, 2017-12-01, PHP Web Development, OMNINOS SOLUTIONS, Mohali, Punjab

Timeline

DELIVERY MANAGER

RANG TECHNOLOGIES
09.2025 - Current

ACCOUNT MANAGER / SERVICE DELIVERY MANAGER

ETEAM INC
07.2024 - 09.2025

SENIOR RECRUITMENT MANAGER

ETEAM INC
06.2022 - 06.2024

SENIOR RECRUITER - Lead role

IPLACE USA
06.2021 - 03.2022

TEAM LEAD – Healthcare

IMS PEOPLE POSSIBLE
08.2020 - 06.2021

RECRUITMENT EXECUTIVE

INTEGRATED RESOURCES INC
06.2019 - 08.2020

TALENT ACQUISITION SPECIALIST

OM CAREERS
01.2018 - 05.2019

M.sc - IT

Lovely Professional University

B.SC - IT

University of Kota

HSC XII - undefined

RBSE

SSC X - undefined

RBSE

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HARSHAD FAUZDARDelivery Manager @ Rang Technologies