Harshad Gaikwad
Pune
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
8
8
years of professional experience
Work History
Owner
Self Employed
Pune
05.2014 - 07.2020
- Company Overview: Started own business to support the family
- Managed a team of 2 employees
- Held monthly meetings for providing best service to the customers
- Started own business to support the family
- Computer and Mobile proficiency
Customer Care Executive
Maruti Suzuki Showroom
Pune
02.2012 - 08.2013
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Gathered customer feedback and reported it to management for further action.
Education
MBA -
Yashwantrao Chavan Open University
B.Com -
Brihan Maharashtra College of Commerce.(BMCC)
SSC -
St. Francis High School
Skills
Client Relationship Management
Negotiation Skills
Strong Interpersonal Abilities
Effective Team Coordination
Analytical Thinking and Flexibility
Professional career
Self Employed - Tours and Travels Business, Started own business to support the family, Managed a team of 2 employees, Held monthly meetings for providing best service to the customers
Personal Information
- Father's Name: Milind Shankar Gaikwad
- Date of Birth: 11/01/1990
- Nationality: Indian
Achievements
- Have completed MS-CIT computer certification
- Tally
- Cyber Security Course
Languages
- English
- Hindi
- Marathi
Extracurricular Activities
Playing Cricket, Travelling, Music, Awarded as the most valuable sportsman in the school sport day event, Played multiple inter school tournaments, Played in the Shivajians Cricket club at Nehru Stadium
Disclaimer
I hereby declare that all the above provided information is true to the best of my knowledge.
Timeline
Owner
Self Employed
05.2014 - 07.2020
Customer Care Executive
Maruti Suzuki Showroom
02.2012 - 08.2013
MBA -
Yashwantrao Chavan Open University
B.Com -
Brihan Maharashtra College of Commerce.(BMCC)
SSC -
St. Francis High School
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