Harshad Hemanth Supriya

(Full time from June 2023 - Current

Virtual Support from May 2016 to June 2023)

• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Planned, organized and conducted Yoga/ Martial arts/Tai Chi campaigns at different locations
• Coordinated Ayurveda treatments under organization
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Oversaw office inventory activities by ordering and requisitions and stocking.
• Negotiated and executed contracts on behalf of department.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Built and managed processes for tracking and monitoring department performance.
• Cultivated strong relationships with vendors and partners supporting administrative operations.
• Greeted visitors, employees and clients politely and professionally for excellent reception service.
• Updated reports, managed accounts, and generated reports for company database.
• Trained employees in company and regulatory compliance requirements to promote conformance.
• Delivered performance reviews, recommending additional training or advancements.

• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Strengthened inventory processes to balance supply needs with budget and space limitations.
• Developed and implemented policies and procedures for inventory management.
• Coordinated with suppliers to guarantee timely delivery of inventory and materials.
• Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
• Monitored inventory levels to confirm compliance with company policy.
• Built and nurtured positive working relationships with vendors and suppliers.
• Established re-order points and monitored supplier performance.
• Created and updated regular inventory reports and records.
• Maintained sufficient inventory levels to meet customer demands at all times.
• Analyzed inventory data to identify and address stock discrepancies.
• Participated in regular cycle counts to confirm accuracy of inventory records.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Record daily deliveries and shipments to reconcile inventory

• Strengthened inventory processes to balance supply needs with budget and space limitations.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Maintained sufficient inventory levels to meet customer demands at all times.
• Built and nurtured positive working relationships with vendors and suppliers.
• Participated in regular cycle counts to confirm accuracy of inventory records.
• Monitored the shrinkage, wastage, theft, cashier loss, and other unknown wastage in detail through different shrinkage reduce scenario.
• Created and updated regular inventory reports and records.
• Coordinated with suppliers to guarantee timely delivery of inventory and materials.
• Negotiated pricing and delivery terms with suppliers to maintain cost savings and stock levels.
• Developed and implemented policies and procedures for inventory management.

• Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
• Created documents recommended courses of actions to assist upper management in complex decision-making issues.
• Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
• Compiled client profiles and entered information into operating system.
• Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.