To obtain a position in a progressive company that fosters a collaborative work environment and provides opportunities for continuous learning and growth, allowing me to contribute effectively to the organization's success.
Overview
14
14
years of professional experience
Work History
Partner
SAMARTH MOBILES
02.2020 - 01.2023
Built rapport with customers to enhance in-store experiences and grow sales figures.
Recorded and processed sales, keeping accurate transaction records for daily reference.
Educated customers on phone use with engaging, interactive demonstrations, promoting key benefits to close sales.
Owner
Mobifono
10.2011 - 01.2020
Freelanced market to determine optimal pricing of goods and capitalize on emerging opportunities.
Conducted target market research to discover customer needs and analyse competitor trends.
Put together realistic budgets based upon costs and fees for successfully operating business.
CSA
Hutchinson 3G
02.2010 - 09.2010
Worked with sales and other teams to discuss and develop customer retention solutions operating across entire customer journey.
Gathered and analysed information about customer complaints, identifying trends and highlighting key areas to improve retention.
Built rapport with customers quickly, creating lasting bonds to increase customer lifetime value.
CSA
HOV AR MANAGEMENT
01.2009 - 01.2010
Conveyed current account information and obtained payments by using pre-scripted statements.
Overcame objections by applying advanced training and persuasion techniques.
Took full ownership for assigned accounts, solving customer problems and providing excellent customer service.