Experienced hospitality and ecommerce professional with 13 years track record of success in driving revenue growth and increasing customer loyalty. Achieved 25% increase in revenue through the implementation of effective sales and marketing strategies. Successfully negotiated favorable terms with vendors, suppliers, and customers leading to 15% increase in profit margins. Skilled in utilizing ecommerce platforms, digital marketing, and sales funnel optimization techniques resulting in 30% increase in online sales. Analyzed data to identify trends and improve business processes, resulting in a 10% increase in operational efficiency. Demonstrated strong leadership, communication, and problem-solving skills in effectively managing cross-functional teams.
Managed E-Commerce growth for three distinct brands at KP Sanghvi : Finerock, Bridemire, & Diafrost. Increased online sales through website optimization, brand reputation management, and operational streamlining.
Led the business of the company's ecommerce marketplaces, utilizing my expertise in digital marketing and sales funnel optimization to achieve a significant increase in online sales.
Startup Founder of an urban gardening firm, overseeing every aspect from product development to customer acquisition, driven by passion for sustainability.
Responsible for developing and executing sales strategies to achieve revenue targets, managing a portfolio of corporate clients, and analyzing customer feedback to ensure customer satisfaction.
Excelled in developing and presenting valuable sales presentations to potential customers, identifying new business opportunities through cold calling, networking, marketing and prospective database leads.
Designed sales plans, conducted sales calls, collaborated with marketing teams, and attended industry events to promote and increase revenue.
Responsibilities involved designing customized travel itineraries, negotiating with vendors, and building relationships with clients.
Ecommerce strategy development
Product management
Problem-solving
Customer experience optimization
Communication and collaboration
Project management
Brand Storytelling
Written communication
Data Analysis & Interpretation
Google Analytics for Beginners (2.5 hrs)
Hubspot Email Marketing Certification (4 hrs)
Hubspot Inbound Marketing Certification (2.25 hrs)
Hubspot Growth-Driven Design Certification (5 hrs)
Klaviyo Product Certification (Email Marketing Certification – 1.45 hrs)
Semrush Content Marketing Certification (3 hrs)
Udemy SEO for beginners: Boost your website (Google SEO – 1 hr)
Udemy Social Media Marketing Mastery: Ads on 10+ platforms (Social Media Marketing – 8 hrs)
Udemy Ecommerce – Amazon SEO, Sales & Ads (6.5 hrs)