Skilled Senior Manager with expertise in cross-functional collaboration. Optimizes processes, enhances communication, and drives results. Dedicated to continuous professional growth and business improvement by applying top-notch skills
Overview
20
20
years of professional experience
Work History
Retransform
06.2022 - Current
Project Management, Managing L2, L3 client support, Assisting development team in report testing
Process Improvement and Control Implementation
Identified gaps in existing processes and defined process controls to resolve ongoing issues
Analyzed onboarding process, identified the gaps in implementation process, provided recommendations to the client for a smooth process
Detected issues in the taxation module across multiple systems and established proper processes to enhance accuracy and efficiency
System Integration and Issues resolution
Collaborated with clients to identify interface issues between Yardi application and source application
Successfully addressing discrepancies and implementing controls for seamless integration
Managing Level 2 and Level 3 support activities
Led troubleshooting efforts for incidents, identified root causes of recurring issues, and implemented permanent fixes
Coordinated with users and internal development team to ensure timely issue resolution
Training and Risk Management
Conducted periodic team conduction and orientation sessions om application functionality and securities controls
Proactively escalating issues and risks to the client, ensuring timely mitigation and resolution
Senior Officer- Application Development & Support
Meraas Holding LLC
07.2015 - 02.2019
Company Overview: Dubai
Overseeing the end-to-end management of the Yardi Application
Taxation Module Implementation & Compliance (VAT)
Participated in onsite meetings with business stockholders throughout the project cycle and post-implementation support
Configured and customized application to align the Federal Tax Authority regulations
Led UAT, conducted end user training sessions, and prepared process documentation
Successfully executed data migration activity
Analyzed and automated process to ensure smooth and error free deliverables
Casual Mall Leasing (CML) system Implementation
Successfully implemented Casual Mall Leasing system
Provided end users support during and after the implementation phase
Collaborated with technical team to develop customized reports and forms
Conducted UAT, end user training, and prepare process documents
System Enhancement and Integration
Designed and implemented of new functionalities within the application and across integrated systems
Provided support for Accounts receivable financial interface between YARDI and Oracle financials
Managed date import using ETL tools and oversaw date migration activities
Issue Resolution and Process Optimization
Identified and resolved recurring issues while documenting and promoting best practices
Acted as a liaison between developers and business stakeholders, addressing both business and technical challenges
Documented known issues and provided solutions to the Project owners to enhance workflow efficiency
Dubai
Senior Accountant- Consulting
Aditya Birla Minacs Worldwide Ltd
08.2013 - 05.2015
Company Overview: Mumbai
Managing post-implementation support for Yardi Application and Deltek Costpoint, while overseeing the accounts receivable process
ERP Implementation and Support
Served as a Functional Consultant for ERP implementation and support projects
Direct and manage multiple ERP support systems, including Yardi Voyager, Deltek Costpoint, Time & Expense, and Microsoft Dynamics
Provide post-implementation support, ensuring seamless system functionality
Review databases implemented by the principal consultant before final delivery to clients
Perform ETL preparation and data uploads for various masters and transactions
Analyze user requirements and generate corresponding system requirements
Reporting & Quality Assurance
Collaborated with the BI team to define reporting requirements and test developed reports before client delivery
Handle QMS (Quality Management System) activities for various projects
Maintain essential documentation in compliance with QMS standards
Financial Reporting & Analysis
Prepared month-end and year-end financial and management reports, including Profit & Loss statements, Balance Sheets, and Budgets
Perform analysis and reconciliation of key accounts such as Bank, Intercompany, Accounts Payable, and Accounts Receivable
General Ledger & Accounting Processes
Manage the General Ledger (GL) process, ensuring timely month-end closing, including depreciation calculations
Oversee the Accounts Receivable (AR) process to ensure accurate invoice generation and timely submission to customers
Mumbai
Senior Accountant
Hathway Cabletech Services Pvt Ltd
10.2009 - 01.2011
Company Overview: Mumbai
Handling accounting for one of Joint venture companies of Hathway
Performed monthly reconciliation of MIS P&L with financial P&L, including reviewing and verifying ledgers, expense, and revenue reports
Prepared outstanding statements with aging analysis
Maintained and managed Service Tax and TDS details, including online payment and return filing
Conducted monthly bank reconciliations
Generated and submitted monthly reports, including reconciliations, as required by management
Mumbai
Tally Consultant
Spectrum Computers
04.2005 - 04.2009
Company Overview: New Mumbai
Provided Tally implementation, support and training to end users
Implemented inventory module at client locations
Implemented Indirect tax modules including VAT, Service Tax, TDS
Managed data synchronization across multiple locations
New Mumbai
Education
Diploma in Financial Management -
Prin. L.N. Welingkar Institute of Management Development And Research
Mumbai
01.2011
Bachelor of Commerce -
University of Mumbai
Mumbai
01.2005
Skills
Reconciliation
Data Migration
Data Integration
Analytical Skills
Business Requirements Interpretation
Retail Leasing
Asset Management
Bank Book
P2P
Commercial Modules
Problem-Solving
Critical Thinking
Leadership
Team Management
Interpersonal Skills
Languages
English
Hindi
Marathi
Personal Information
Passport Number: U7212267
Date of Birth: 01/01/83
Timeline
Retransform
06.2022 - Current
Senior Officer- Application Development & Support
Meraas Holding LLC
07.2015 - 02.2019
Senior Accountant- Consulting
Aditya Birla Minacs Worldwide Ltd
08.2013 - 05.2015
Senior Accountant
Hathway Cabletech Services Pvt Ltd
10.2009 - 01.2011
Tally Consultant
Spectrum Computers
04.2005 - 04.2009
Diploma in Financial Management -
Prin. L.N. Welingkar Institute of Management Development And Research