HARSHAD MOOSAQMIKANDY
Kozhikode
Summary
Dedicated sales representative with strong skills in customer relationship management and effective communication. Proficient in inventory management systems, ensuring product availability for sales efforts.
Overview
5
5
years of professional experience
Work History
Sales Representative
AL AIN FOODS AND BVERAGS
AL AIN
02.2023 - 03.2025
- Engaged customers to identify needs and recommend appropriate products.
- Processed customer orders accurately using inventory management systems.
- Collaborated with team members to enhance product knowledge and sales techniques.
- Assisted in organizing promotional events to attract new customers.
- Managed inventory levels, ensuring product availability for sales efforts.
- Trained new staff on sales strategies and company policies effectively.
- Developed key customer relationships to increase sales.
- Generated new sales leads through cold calling and networking activities.
SALES MAN
KALCHEM MIDDLE EAST
AJMAN
12.2021 - 01.2023
- Demonstrated product benefits through effective presentations and hands-on samples.
- Processed orders accurately using the company's inventory management system.
- Collaborated with team members to enhance customer satisfaction and service quality.
- Maintained up-to-date knowledge of industry trends and competitor products.
- Assisted in developing promotional materials to support sales initiatives and campaigns.
- Trained new staff on product information and customer interaction techniques.
- Educated customers on product features and technical details to highlight benefits.
- Greeted customers and provided information about products and services.
- Demonstrated product features, benefits and use to potential buyers.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
Salesperson
AL BADARIYA GENERAL TRADING
AJMAN
02.2020 - 12.2021
- Processed transactions accurately and efficiently at the cash register.
- Collaborated with team members to optimize store presentation.
- Trained new staff on sales techniques and company policies.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Provided personalized service to build relationships with customers.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Collaborated with team members to develop effective sales plans.
- Analyzed customer feedback to identify areas of improvement in product offerings.
Education
High School Diploma -
JDT ISLAM PRIVATE ITI
KOZHIKODE11-2019
High School Diploma -
JDT IQRAA ISLAM H.S.S
KOZHIKODE06-2017
Skills
- Customer relationship management
- Inventory management systems
- Sales strategy development
- Product presentation techniques
- Cold calling
- Team collaboration
- Effective communication
- Problem solving
- Training and mentoring
- Interpersonal communication skills
- Inside and outside sales
- Product promotions
- Customer relations
- Online sales strategies
- Customer relationship building
- Closing sales
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Arabic
Intermediate (B1)
B1
Timeline
Sales Representative
AL AIN FOODS AND BVERAGS
02.2023 - 03.2025
SALES MAN
KALCHEM MIDDLE EAST
12.2021 - 01.2023
Salesperson
AL BADARIYA GENERAL TRADING
02.2020 - 12.2021
High School Diploma -
JDT ISLAM PRIVATE ITI
High School Diploma -
JDT IQRAA ISLAM H.S.S