Harshad Rambade
Community Manager
Mumbai,Maharashtra
Summary
I am a professional with more than 5 years of working experience. 4+ years of experience in product-based companies. My core competencies include community management, creator economy, B2C, social media management, trust and safety, influencer marketing, and content and creator management. Based in Mumbai, I am open to immediate opportunities anywhere in India.
Overview
5
5
years of professional experience
Work History
Community Manager
Chingari
1 2023 - 5 2023
- Onboard and manage creators and influencers across various genres for the Chingari App
- Oversee daily communication and campaign activities within the creators' community
- Nurture creators' growth and swiftly resolve any account-related issues they may encounter
- Plan regional campaigns or contests in collaboration with content and marketing teams
- Communicate platform content needs to creators, ensuring adherence to guidelines
- Handle translations (in-app, campaign, and social media)
- Manage paid brand campaigns in collaboration with creators
- Onboard and manage agencies for Chingari live and 11 call features
- Chingari Live streaming operations
- Content planning and programming
- Event planning in collaboration with creators.
Community Manager
VerSe Innovation
1 2022 - 1 2023
- Onboard and manage creators and influencers for the Josh App across genres
- Manage macro, micro, and nano-level vernacular language influencers
- Oversee daily communication and campaign activities in the creators' community
- Build strong relationships with promising creators on the Josh platform
- Plan regional campaigns and trending hashtags to boost creators' engagement
- Communicate platform content needs to creators, ensuring adherence to guidelines
- Content writing: campaign translations, writing descriptions, hashtag names, titles, etc
- Act as the POC for operational support, addressing posting issues, app bugs, and content suggestions for creators
- Facilitate communication between content creators and internal teams
- Conduct online creator meetups through google meet / Zoom
- Manage paid brand campaigns in collaboration with creators
- Also, guide the team as the POC for brand campaigns
- Coordinate Josh event operations and Josh live streaming operations
- Apart from this, provide valuable input to enhance Josh App's product excellence in every task and experiment.
Senior Operations Associate
ShareChat
03.2021 - 01.2022
- Onboard and manage creators and influencers across genres for the Moj App
- Manage macro, micro, and nano-level vernacular language influencers
- Build strong relationships with promising creators on the Moj platform
- Communicate platform content needs to creators, ensuring adherence to guidelines
- Oversee daily communication and campaign activities in the creators' community
- Act as the POC for operational support, handling posting issues, app bugs, and product queries for Moj creators and influencers
- Stay updated on regional culture, trends, and pop culture for valuable advice and enhanced engagement
- Facilitate communication between content creators and internal teams
- Manage paid brand campaigns in collaboration with creators
- Coordinate Moj event operations and Moj live streaming operations
- Groom creators through the Moj Creators Grooming Programme
- Create and present weekly progress reports to management
- Provide valuable input to enhance the Moj App in every experiment and task.
Content and Community Management
ByteDance
02.2019 - 01.2021
- Manage Helo content and creator operations
- Oversee content moderation, auditing, and quality analysis tasks
- Onboard, manage, and train creators, poets, KOLs, and writers for engaging content
- Act as the POC for operational support, addressing posting issues, app bugs, and content suggestions
- Stay updated on regional culture, trends, and pop culture for enhanced engagement
- Plan and execute regional campaigns, trending hashtags, and contests to boost creators' engagement
- Oversee the Helo Creators Ambassador Programme
- Manage social media page for the vertical, including content creation and engagement enhancement
- Create and present weekly data reports for smooth language and vertical operations
- Handle content writing tasks: campaign descriptions, titles, post descriptions, etc
- Manage translations (in-app, campaign, social media, etc.)
- Oversee Helo event and live streaming operations
- Collaborate with product, RD, BD, content moderators, and QA teams for product optimization
- Gather creators' community feedback for continuous language performance improvement
- Provide valuable input to enhance Helo App's product excellence in every task and experiment.
Content Moderator
Accenture
11.2017 - 02.2019
- Oversee the approval process for content before its publication on the website
- Evaluate submitted content to ensure alignment with content requirements and standards
- Conduct thorough reviews of all content in accordance with client policies to ensure accuracy
- Worked in video que, gender que, detail que, and inappropriate que to support Wish's marketing operations
- Prepare and share weekly and daily reports, including the APH Report, with the team lead
- Collaborate closely with cross-functional teams to address any content-related challenges and identify areas for improvement
- Approach the role of content moderator with a proactive and dedicated mindset, consistently delivering exceptional results
- Proficient in utilizing backend tools and software for content management.
Education
Bachelor of Science - Statistics
D. G. Ruparel College
Mumbai, India 04.2001 - 04.2017
Skills
Creator Management
Influencer Marketing
Social Media Management
Content Moderation
Community Management
Content Management
Languages
English
Marathi
Hindi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkPart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balancePaid sick leaveHealthcare benefitsPaid time offWork from home optionTeam Building / Company RetreatsFlexible work hoursInterests
Influencer Marketing
Creator Management
Social Media Management
Content Management
Content Moderation
Hobbies
Memes Creation
Swimming
Cricket
Trekking