Summary
Overview
Work History
Education
Skills
Websites
Languages
Work Availability
Work Preference
Interests
Hobbies
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Harshad Rambade

Harshad Rambade

Community Manager
Mumbai,Maharashtra

Summary

I am a professional with more than 5 years of working experience. 4+ years of experience in product-based companies. My core competencies include community management, creator economy, B2C, social media management, trust and safety, influencer marketing, and content and creator management. Based in Mumbai, I am open to immediate opportunities anywhere in India.

Overview

5
5
years of professional experience

Work History

Community Manager

Chingari
1 2023 - 5 2023
  • Onboard and manage creators and influencers across various genres for the Chingari App
  • Oversee daily communication and campaign activities within the creators' community
  • Nurture creators' growth and swiftly resolve any account-related issues they may encounter
  • Plan regional campaigns or contests in collaboration with content and marketing teams
  • Communicate platform content needs to creators, ensuring adherence to guidelines
  • Handle translations (in-app, campaign, and social media)
  • Manage paid brand campaigns in collaboration with creators
  • Onboard and manage agencies for Chingari live and 11 call features
  • Chingari Live streaming operations
  • Content planning and programming
  • Event planning in collaboration with creators.

Community Manager

VerSe Innovation
1 2022 - 1 2023
  • Onboard and manage creators and influencers for the Josh App across genres
  • Manage macro, micro, and nano-level vernacular language influencers
  • Oversee daily communication and campaign activities in the creators' community
  • Build strong relationships with promising creators on the Josh platform
  • Plan regional campaigns and trending hashtags to boost creators' engagement
  • Communicate platform content needs to creators, ensuring adherence to guidelines
  • Content writing: campaign translations, writing descriptions, hashtag names, titles, etc
  • Act as the POC for operational support, addressing posting issues, app bugs, and content suggestions for creators
  • Facilitate communication between content creators and internal teams
  • Conduct online creator meetups through google meet / Zoom
  • Manage paid brand campaigns in collaboration with creators
  • Also, guide the team as the POC for brand campaigns
  • Coordinate Josh event operations and Josh live streaming operations
  • Apart from this, provide valuable input to enhance Josh App's product excellence in every task and experiment.

Senior Operations Associate

ShareChat
03.2021 - 01.2022
  • Onboard and manage creators and influencers across genres for the Moj App
  • Manage macro, micro, and nano-level vernacular language influencers
  • Build strong relationships with promising creators on the Moj platform
  • Communicate platform content needs to creators, ensuring adherence to guidelines
  • Oversee daily communication and campaign activities in the creators' community
  • Act as the POC for operational support, handling posting issues, app bugs, and product queries for Moj creators and influencers
  • Stay updated on regional culture, trends, and pop culture for valuable advice and enhanced engagement
  • Facilitate communication between content creators and internal teams
  • Manage paid brand campaigns in collaboration with creators
  • Coordinate Moj event operations and Moj live streaming operations
  • Groom creators through the Moj Creators Grooming Programme
  • Create and present weekly progress reports to management
  • Provide valuable input to enhance the Moj App in every experiment and task.

Content and Community Management

ByteDance
02.2019 - 01.2021
  • Manage Helo content and creator operations
  • Oversee content moderation, auditing, and quality analysis tasks
  • Onboard, manage, and train creators, poets, KOLs, and writers for engaging content
  • Act as the POC for operational support, addressing posting issues, app bugs, and content suggestions
  • Stay updated on regional culture, trends, and pop culture for enhanced engagement
  • Plan and execute regional campaigns, trending hashtags, and contests to boost creators' engagement
  • Oversee the Helo Creators Ambassador Programme
  • Manage social media page for the vertical, including content creation and engagement enhancement
  • Create and present weekly data reports for smooth language and vertical operations
  • Handle content writing tasks: campaign descriptions, titles, post descriptions, etc
  • Manage translations (in-app, campaign, social media, etc.)
  • Oversee Helo event and live streaming operations
  • Collaborate with product, RD, BD, content moderators, and QA teams for product optimization
  • Gather creators' community feedback for continuous language performance improvement
  • Provide valuable input to enhance Helo App's product excellence in every task and experiment.

Content Moderator

Accenture
11.2017 - 02.2019
  • Oversee the approval process for content before its publication on the website
  • Evaluate submitted content to ensure alignment with content requirements and standards
  • Conduct thorough reviews of all content in accordance with client policies to ensure accuracy
  • Worked in video que, gender que, detail que, and inappropriate que to support Wish's marketing operations
  • Prepare and share weekly and daily reports, including the APH Report, with the team lead
  • Collaborate closely with cross-functional teams to address any content-related challenges and identify areas for improvement
  • Approach the role of content moderator with a proactive and dedicated mindset, consistently delivering exceptional results
  • Proficient in utilizing backend tools and software for content management.

Education

Bachelor of Science - Statistics

D. G. Ruparel College
Mumbai, India
04.2001 - 04.2017

Skills

Creator Management

Languages

English
Marathi
Hindi

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract WorkPart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balancePaid sick leaveHealthcare benefitsPaid time offWork from home optionTeam Building / Company RetreatsFlexible work hours

Interests

Influencer Marketing

Creator Management

Social Media Management

Content Management

Content Moderation

Hobbies

Memes Creation

Swimming

Cricket

Trekking

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Harshad RambadeCommunity Manager