HARSHADA BHATLAWANDE
Summary
Clinical Trial Coordinator and former Medical Advisor with over 8 years of experience in clinical research and the pharmaceutical sector. Expertise in regulatory documentation, portfolio management, and strategic medical support in neurology and psychiatry. Proven track record in stakeholder collaboration and driving initiatives to improve patient outcomes. Highly organized with strong communication skills and attention to detail.
Overview
6
6
years of professional experience
Work History
Clinical Trial Coordinator
University Hospitals Coventry & Warwickshire NHS Trust
01.2024 - 01.2025
- Managed and coordinated Phase I-IV clinical trials, ensuring compliance with GCP and NIHR protocols.
- Collaborated with principal investigator and sponsors to facilitate daily trial activities and patient recruitment.
- Enhanced regulatory compliance and data capture, providing critical insights for ongoing research initiatives.
- Conducted regular site visits to monitor trial progress and address issues with investigators promptly.
- Streamlined communication among sites, significantly reducing query resolution times for improved efficiency.
- Utilized CTMS tools like Castor EDC and EMR systems for effective data management.
- Monitored unit budget closely to achieve financial objectives related to spending and funding.
- Ensured timely reporting of adverse events, prioritizing patient safety throughout the trial process.
Customer Advisor
Shell Energy
06.2023 - 01.2024
- Delivered effective communication in high-pressure settings.
- Enhanced customer account management through technical problem-solving.
- Adapted to fast-paced, target-driven environments.
- Built client relationships by addressing inquiries, assessing needs, resolving issues, and following up.
Regional Medical Advisor
Abbott Specialty Care
01.2021 - 01.2023
- Provided scientific expertise and built relationships with Key Opinion Leaders (KOLs) at regional, national, and international levels.
- Engaged and conducted scientific activities with scientific leaders to strengthen medical collaborations.
- Developed and delivered scientific presentations and research material tailored to regional and program-specific needs.
- Led customized promotional and educational interactions with Health Care Professionals (HCPs).
- Organized and participated in group discussions with medical advisors for assigned therapy areas/products.
- Conducted Continued Medical Education (CME) programs for assigned therapy areas.
- Advised on risk management strategies by reviewing safety data from clinical trials, contributing to improved patient wellbeing.
- Provided training to sales teams and other departments to enhance medical knowledge and execution strategies.
- Reporting and recording any adverse events and drug reactions.
- Supported clinical research activities, ensuring alignment with affiliate research departments.
- Offered medical and scientific insights into marketing strategy and commercial initiatives.
- Managed quality systems, monitored key performance indicators, and optimized processes for compliance excellence.
- Collaborated across cross-functional teams, including pharmacovigilance, marketing and commercial divisions, to ensure seamless product planning and regulatory compliance.
- Reviewed promotional and non-promotional materials such as Patient Support Programs, Market Research Surveys, and Digital Programs.
- Undertaken reconciliation of reports and prepared individual AE/ADR reports for team.
- Overarching incident and complaints reporting process. Triaging and case processing.
- Ensure the confidentiality of patients on the scheme is maintained at all times (GDP).
Head Dentist
Total Dental Care
04.2019 - 01.2021
- Utilized INSTA Hospital Management System software for efficient patient management, peer case review, and Customer Partner Relationship Management.
- Led a dental team in treatment execution, revenue planning, and clinic inventory management.
- Managed a high volume of customer inquiries and complaints across multiple communication channels.
- Established partnerships with local specialists for seamless referral processes, enhancing the scope of comprehensive care available to patients within our network.
- Implemented advanced dental technologies into the practice, improving diagnostic accuracy and overall treatment success rates.
- Reduced appointment wait times by effectively managing schedules and maximizing chairside efficiency.
Resident Dentist
Apollo White Dental
10.2018 - 05.2019
- Enhanced patient satisfaction through thorough examinations and tailored treatment plans.
- Executed dental procedures including root canals, extractions, and restorations for optimal patient outcomes.
- Delivered exceptional care with precise diagnoses using advanced diagnostic methods.
- Participated in community outreach initiatives promoting oral health via educational events at schools.
- Coordinated care for patients with complex medical histories by collaborating with healthcare professionals.
- Prescribed antibiotics and medications for managing dental issues.
Education
Master of Dental Surgery -
KLE Academy of Higher Education & Research
08.2018
Bachelor of Dental Surgery - undefined
MGV Dental college, MUHS University
04.2013
Skills
- Electronic Data Capture (EDC) systems
- Regulatory compliance
- Statistical analysis for medical and pharmaceutical research
- Database management, documentation, and clinical trial (CT) document reviewing/editing
- Medico-Marketing & Compliance
- Protocols and standard operating procedures (SOPs) adherence
- Cross-Functional Collaboration & Research Support
- Adverse event reporting
- Medical writing
- Industry-standard software & Technology Proficiency
- Trial oversight
- Study monitoring
- Good clinical practice
- Clinical trial management
- Site management
Accomplishments
- Recognized for delivering superior customer experiences, executing therapy-shaping activities, building strong KOL relationships, and driving effective medical communications.
- Coordinated speaker programs and advisory board meetings, providing medical and scientific input into marketing strategies, new product initiatives, and product launches.
- Developed impactful presentations and reports analyzing regional healthcare trends and operational strategies.
- Ensured confidentiality in business activities while supporting daily administrative operations and maintaining compliance with Good Documentation Practices (GDP).
- Provided safety-related data insights for clinical development activities, including protocol reviews, monitoring plans, training programs, and study assessments supporting business and brand-led initiatives.
Awards
Rising Star Award at UHCW, UK, for outstanding contributions to research.
Recognized for excellence in medico-marketing, fostering key opinion leader relationships at Abbott Healthcare.
Training
- Good Documentation Practices – Ensuring accuracy and compliance in clinical and medical documentation.
- Good Clinical Practices (GCP) – Certified by the National Institute of Health and Care Research, UK, for ethical and regulatory adherence in clinical trials.
- Statistical training for R software
- Editorial Experience – Reviewed scientific articles as part of the editorial team for Acta Scandinavia Journal.
- Environmental Advocacy – Volunteered and contributed to environmental causes as an active committee member.
Timeline
Clinical Trial Coordinator
University Hospitals Coventry & Warwickshire NHS Trust
01.2024 - 01.2025
Customer Advisor
Shell Energy
06.2023 - 01.2024
Regional Medical Advisor
Abbott Specialty Care
01.2021 - 01.2023
Head Dentist
Total Dental Care
04.2019 - 01.2021
Resident Dentist
Apollo White Dental
10.2018 - 05.2019
Bachelor of Dental Surgery - undefined
MGV Dental college, MUHS University
Master of Dental Surgery -
KLE Academy of Higher Education & Research
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