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Harshada Patil
Senior Software Developer
Pune
Summary
Software Engineering professional with 7+ years of experience in application development, full-stack engineering, low-code/no-code development, and Generative AI solutions. Experienced in delivering customer-centric enterprise applications across B2B Commerce, B2B Sales, and Backoffice domains, with a strong focus on business requirements, user experience, and high-quality solution delivery. Hands-on experience in developing GenAI-powered applications and intelligent assistant solutions using the Amaiz platform. Proven ability to collaborate with cross-functional teams and deliver impactful, business-focused solutions in Agile environments.
Overview
2
2
Certifications
7
7
years of professional experience
Work History
Implementation Developer
Amdocs
Pune
02.2022 - Current
- Developed and delivered customer-centric enterprise applications and features across B2B Commerce, B2B Sales, and Backoffice domains, focusing on business requirements, user experience, and scalable solution delivery.
- Built and configured GenAI-powered assistant applications using the Amaiz platform, with Python-based backend development for user query processing, LLM API and REST API integration, document-based information retrieval, data transformation, and integration with enterprise systems.
- Developed and delivered GenAI capabilities including Proposal Search, Proposal Summarization, Proposal Comparison, Order Search, and Order Summarization, enabling users to efficiently retrieve, compare, and analyze business information through an intelligent assistant.
- Developed and maintained scalable applications using Low-Code/No-Code platforms, Python, LLM-based technologies, and React.
- Collaborated with cross-functional teams to translate complex business requirements into high-quality, customer-focused software solutions and deliver features aligned with business objectives.
- Contributed to Agile development practices, code reviews, and technical mentoring, supporting engineering best practices, knowledge sharing, and timely delivery of high-quality features.
Application Developer
Dr. Reddy's Laboratories
Hyderabad
03.2019 - 02.2022
- Designed, developed, and deployed enterprise applications and scalable software solutions, contributing to application architecture, system design, and end-to-end development.
- Developed REST API integrations using C#, including integration with SAP, and worked with Skelta Low-Code/No-Code platform and SQL databases.
- Designed and implemented workflow solutions using Skelta, including system specifications, process flows, technical designs, and rapid application development.
- Developed clean, efficient, and maintainable code, and contributed to code testing, debugging, documentation, and application deployment.
- Provided production support for deployed applications, collaborating directly with users to understand requirements, troubleshoot issues, and resolve product defects.
- Collaborated with vendors and cross-functional teams to enhance applications, resolve technical issues, automate tasks, and improve overall system efficiency.
- Analyzed business requirements and operational challenges to determine technical feasibility and propose effective software solutions.
Education
PG Diploma - Software Development
IIIT Bangalore & UpGrad
Bengaluru, IN12.2026
PG Diploma - DAC
Centre For Development of Advanced Computing (C-DAC)
Mumbai, IN02-2019
B.E. - Electronics and Telecommunications
MGM's Jawaharlal Nehru Engineering College.
Chh. Sambhajinagar, Maharashtra06-2018
Skills
JavaScript, Python, JIRA, Postman
React, CI/CD pipelines, LLM libraries, SQL
GenAI, REST APIs, Git, C# development
Web application development, Application deployment, Database development, REST API integration
Python: Used to develop GenAI application components
GenAI/LLMs: Built an assistant chatbot supporting proposal comparison, summarization, search, and order-related queries
Software
KEY PROJECTS
Backoffice Application | Amdocs | Nov 2025 to Present
• Contributing to the development and enhancement of a Backoffice application, delivering customer centric features and improving business workflows.
• Collaborating with cross functional teams to understand business requirements and deliver high quality application features aligned with business objectives.
GenAI Powered Enterprise Assistant | Amdocs | Oct 2024 to Nov 2025
• Built and configured GenAI powered assistant applications using the Amaiz platform, with Python based backend development for user query processing, LLM API and REST API integration, document based information retrieval, data transformation, and enterprise system integration.
• Developed and delivered GenAI capabilities including Proposal Search, Proposal Summarization, Proposal Comparison, Order Search, and Order Summarization, enabling users to efficiently retrieve and analyze business information.
B2B Commerce Application | Amdocs | Apr 2023 to Oct 2024
• Developed and delivered customer centric features for a B2B Commerce application, translating business requirements into scalable solutions and enhancing user experience.
• Collaborated with cross functional teams to deliver high quality features and improve application functionality.
B2B Sales Application | Amdocs | May 2022 to Apr 2023
• Developed and delivered business critical features for a B2B Sales application, focusing on customer requirements, process efficiency, and user experience.
• Collaborated with stakeholders and cross functional teams to implement and enhance application capabilities.
DigiCx | Dr. Reddys Laboratories | Apr 2020 to Feb 2022
• Developed a web application for managing doctor data, contracts, and payment related information, integrating Microsoft Power Automate with CLM and DocuSign for contract processing and digital execution.
ILHV | Dr. Reddys Laboratories | Oct 2019 to Apr 2020
• Developed a centralized toxicology data repository to improve research data accessibility, availability, and reduce duplication of efforts.
RSN | Dr. Reddys Laboratories | Oct 2019 to Jul 2021
• Developed an application for managing market and regulatory data for Drug Substance and Drug Product documentation, integrating with GBQ for validated data retrieval.
EBAT | Dr. Reddys Laboratories | Feb 2019 to Oct 2019
• Developed an application to manage the end to end drug formation process, from initial request through drug formation and approval.
PROFESSIONAL DEVELOPMENT
Generative AI & LLM Application Development: Advancing and upskilling hands-on knowledge of LLMs, Prompt Engineering, Retrieval-Augmented Generation (RAG), and AI application development.
LangChain & LangGraph: Building hands-on in LLM application orchestration and knowledge of Agentic AI workflows.
Python for GenAI Development: Strengthening Python skills for AI application and backend development.
Docker & Kubernetes: Developing knowledge of containerization and container orchestration for AI application deployment.
CI/CD & DevOps: Building foundational knowledge of modern software deployment, automation, and CI/CD practices.
Certification
Campus Ambassador of JNE College | IIT BHU ,Different activities during graduation | Agnitio ,JNEC A'bad | Jun '17
Timeline
Implementation Developer
Amdocs
02.2022 - Current
Application Developer
Dr. Reddy's Laboratories
03.2019 - 02.2022
PG Diploma - Software Development
IIIT Bangalore & UpGrad
PG Diploma - DAC
Centre For Development of Advanced Computing (C-DAC)
B.E. - Electronics and Telecommunications
MGM's Jawaharlal Nehru Engineering College.