Harshad Janjalkar
Project Lead - Insurance
Mumbai,MH
Summary
Dynamic IT Project Lead with a proven track record at Bajaj Finserv, excelling in stakeholder management and cross-functional coordination. Spearheaded process improvements that enhanced operational efficiency, while fostering a collaborative team environment. Adept at implementing change control processes and optimizing vendor relationships to drive project success.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
IT Project Lead
Bajaj Finserv
06.2023 - Current
- Established effective change management processes to minimize disruption during technology transitions within the organization.
- Contributed to company growth by identifying opportunities for process improvement within the IT department and proposing innovative solutions to challenges faced in daily operations.
- Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies into existing infrastructure.
- Implemented efficient IT project management processes by streamlining workflows and improving communication between team members.
- Established strong relationships with external partners and vendors to facilitate smooth coordination of resources during multi-phase projects.
- Fostered a positive team environment by encouraging open communication, recognizing individual achievements, and providing opportunities for skill development.
- Optimized information security protocols by conducting risk assessments, identifying vulnerabilities, and implementing robust countermeasures.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
Technical Manager
CoreCard Pvt Ltd
11.2022 - 06.2023
- Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
- Developed suggestions for technical process improvements to optimize resources.
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Developed technical strategies to align with business objectives, driving growth and innovation within the organization.
- Optimized team performance by establishing clear roles, responsibilities, expectations in accordance with best practices.
- Enhanced team productivity by implementing agile project management methodologies and streamlining workflows.
Assistant Manager - ITSM
SBI General Insurance Company
02.2020 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Contributed to cost savings initiatives by identifying areas for improvement within production processes.
- Organized work to meet demanding production goals.
- Conducted regular performance reviews for team members, providing constructive feedback on a continuous basis.
- Developed strong working relationships with staff, fostering a positive work environment.
- Planned, scheduled, and delegated daily work to team of employees.
- Tracked daily production, inventory usage and notable incidents to support operational planning and strategic decision making.
- Boosted efficiency by coordinating projects and assignments for 20 team members.
- Met production targets and tight deadlines by collaborating closely with team members.
Software Engineer
Indusnet Technologies Pvt Ltd
12.2017 - 01.2020
Education
Bachelor of Engineering - Computer Engineering
G.V Acharya Institute of Engineering And Technology
Mumbai University 04.2001 -
Diploma - Computer Engineering
Govt Polytechnic Thane
MSBTE 04.2001 -
Skills
Business analysis
Stakeholder management
Cross-functional coordination
Technical leadership
Technical support
Compliance monitoring
Conflict management
Vendor management
Project management
Change control processes
Certification
PMP - Project Management Professional , Udemy
Timeline
ITIL - Foundation , Udemy
08-2025
PMP - Project Management Professional , Udemy
07-2025
IT Project Lead
Bajaj Finserv
06.2023 - Current
Technical Manager
CoreCard Pvt Ltd
11.2022 - 06.2023
Assistant Manager - ITSM
SBI General Insurance Company
02.2020 - 10.2023
Software Engineer
Indusnet Technologies Pvt Ltd
12.2017 - 01.2020
Bachelor of Engineering - Computer Engineering
G.V Acharya Institute of Engineering And Technology
04.2001 -
Diploma - Computer Engineering
Govt Polytechnic Thane
04.2001 -