Harsha Hegde
Senior Engineering Manager
Bengaluru
Summary
Seasoned Engineering Leader with 17 years of experience in Building and Scaling Enterprise Software from the ground up. As a Site Lead, I have experience growing a team, expanding product footprint and coaching the next generation of leaders. An advocate of a strong Engineering Culture to build amazing products as well as amazing teams
Overview
17
17
years of professional experience
8
8
Years of managerial experience
3
3
Team bootstrapped
Work History
Senior Engineering Manager
Atlassian
2 2021 - Current
Building Jira platform for Customer Service Management.
- Built capabilities such as channel orchestration, and smart routing within Jira to provide frictionless customer service with a high reliability of 99.99%.
- Grew the team from 5 engineers to 50 engineers in 2 years and made India site a reliable site for all the new strategic investments with zero attrition
- Building AI assisted content search platform that is integrated in all Atlassian products to reduce the support volume to the company
Engineering Manager
Cisco
04.2019 - 02.2021
In Cisco Webex Meetings Solution,
- I worked on transforming monoliths into cloud-native scalable microservices
- Integrating transcription service for Cisco Webex scale
Development Manager
SAP
04.2016 - 04.2019
Founding member and later a took over a manager of the team that bootstrapped HANA Cloud Integration (HCI) from 0 to 5000 enterprise customers.
Principal software Engineer
SAP
07.2008 - 04.2016
Played various roles as a Developer, Scrum Master and Associate Architect building the Cloud Platform for HCI.
Software engineer
Infosys
06.2007 - 07.2008
Education
Bachelor of Engineering (B.E.) -
01.2003 - 04.2007
Skills
System Architecture
Timeline
Engineering Manager - Cisco
04.2019 - 02.2021
Development Manager - SAP
04.2016 - 04.2019
Principal software Engineer - SAP
07.2008 - 04.2016
Software engineer - Infosys
06.2007 - 07.2008
BMS College of Engineering - Bachelor of Engineering (B.E.),
01.2003 - 04.2007
Senior Engineering Manager - Atlassian
2 2021 - Current
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