Harsha Kandregula
BUSINESS AND OPERATIONS ANALYST
Berlin
Summary
Results-driven Business & Operations Analyst with 3+ years at Amazon, leading high-volume operations and teams of 30+. Certified in Lean Six Sigma (Green Belt), Agile (CSM), and Business Analysis (IBM) with expertise in SQL, Python, Tableau, and Excel BI. Proven track record in boosting throughput by 18%, reducing order defects by 10%, and sustaining 99% inventory accuracy. Passionate about data-driven problem solving, continuous improvement, and operational excellence.
Overview
6
6
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Operations Supervisor
Amazon
Fareham, England
01.2023 - 07.2023
- Owned the Inventory Control & Quality Assurance (ICQA) program, conducting regular cycle counts and root cause analyses to maintain 99% inventory accuracy and drive corrective action plans.
- Managed and coached 35+ associates, applying business analytics and statistical performance models to achieve a 15% productivity uplift.
- Optimised labour and resource planning with advanced Excel, cutting staffing variance by 10% and labour costs by 8%.
- Led Lean Six Sigma DMAIC projects to streamline key workflows, cutting order cycle times by 12% and reducing process waste by 10%.
- Ensured compliance with safety and quality standards, performing root cause analyses that decreased incident rates by 20% while maintaining 99% quality assurance.
- Analysed large-scale operational datasets using SQL and Excel to identify key performance trends, bottlenecks, and opportunities for process improvement.
- Ensured safety, quality, and compliance through statistical root cause analyses, decreasing incident rates by 20% while maintaining 99% QA standards.
- Performed in-depth KPI analysis using Power BI, Tableau, and Python dashboards to pinpoint inefficiencies and drive a 12% improvement in delivery accuracy.
Associate
Amazon
Richmond, England
02.2020 - 01.2023
- Managed inbound and outbound operations, contributing to inventory accuracy and timely order fulfillment in a fast-paced environment requiring multitasking and time management.
- Utilised SQL and Excel-based dashboards to monitor real-time performance metrics, supporting a 98.5% on-time order fulfilment rate.
- Contributed to the development and testing of process improvements that enhanced cost prediction models, improving anomaly detection rates by 22%.
- Ensured SLA adherence by maintaining accurate forecasting models, resulting in a 97% SLA compliance during high-demand periods.
Operations Associate
MachineTech Engineering Company
Hyderabad, Telangana
09.2017 - 08.2019
- Assisted in the implementation of digital tools for cost and performance tracking, improving reporting accuracy by 30%.
- Monitored fee structures related to component pricing, identifying discrepancies that reduced procurement costs by 8%.
- Supported ongoing efforts to map and analyse fee-related inconsistencies in logistics operations, increasing vendor transparency by 25%.
- Created data reports and collaborated with cross-department teams to improve visibility of pricing and performance metrics, reducing monthly reporting cycle time by 35%.
Education
Global MBA - International Business
Gisma University of Applied Sciences
01.2025
Master of Business Administration - MBA - undefined
Gisma University of Applied Sciences
08.2025
Master's degree - Operations Management
University of Hertfordshire
01.2021
Bachelor of Engineering - BE - Mechanical Engineering
Andhra University
01.2017
Skills
Excel proficiency
undefinedCertification
Certified ScrumMaster, Scrum Alliance
Timeline
Operations Supervisor
Amazon
01.2023 - 07.2023
Associate
Amazon
02.2020 - 01.2023
Operations Associate
MachineTech Engineering Company
09.2017 - 08.2019
Master of Business Administration - MBA - undefined
Gisma University of Applied Sciences
Master's degree - Operations Management
University of Hertfordshire
Bachelor of Engineering - BE - Mechanical Engineering
Andhra University
Global MBA - International Business
Gisma University of Applied Sciences
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