Harshal Chauhan
Internal Auditor - Manager
Vadodara,Gujarat
Summary
My Objective: Experienced Auditor looking for audit position and ready to leverage extensive background in operation, Gold Appraiser and auditing, Committed to helping company grow while ensuring business operations follow state and federal regulations. Detail-oriented and friendly with high ethical standards.
Overview
6
6
years of professional experience
3
3
Language
5
5
years of post-secondary education
Work History
Internet Auditor - Manager
Ujjivan Small Finance Bank
Vadodara, Gujarat
03.2024 - Current
- To undertake audit of various task assigned as per audit calendar within the target time.
- Review/finalization of audit reports submitted to the Audit Manager.
- Timely, Accurate, Concise and effective documentation of Audit reports on exceptions observed during the course of audit.
- Critically review the existing process and procedures during the audit of respective areas and suggest area of improvement which would enhance controls and simplify process flow.
- Review and follow up of rectification responses from the auditee for early rectification of audit comments and timely closure of audit file.
- Team management and coordinationKeep himself/herself updated on Regulatory Guidelines & Management directions in the area of audit.
- Good understanding of Branch Risk and Control matrix (RCM) and documentation.
- To conduct thematic audits and special audits as per laid down plan, in coordination with Manager - Branch Banking, other than regular full scope branch audits for identification of systemic issues and risk associated.
- Achievement : - Received Best Auditor FY 2023-24 Certificate by Head of Audit
Internal Auditor DM-II
Ujjivan Small Finance Bank
07.2023 - 02.2024
- To undertake audit of various task assigned as per audit calendar within the target time.
- Review/finalization of audit reports submitted to the Audit Manager.
- Timely, Accurate, Concise and effective documentation of Audit reports on exceptions observed during the course of audit.
- Critically review the existing process and procedures during the audit of respective areas and suggest area of improvement which would enhance controls and simplify process flow.
- Review and follow up of rectification responses from the auditee for early rectification of audit comments and timely closure of audit file.
- Team management and coordination
- Keep himself/herself updated on Regulatory Guidelines & Management directions in the area of audit.
- Good understanding of Branch Risk and Control matrix (RCM) and documentation.
- To conduct thematic audits and special audits as per laid down plan, in coordination with Manager - Branch Banking, other than regular full scope branch audits for identification of systemic issues and risk associated.
Relationship Manager DM
ICICI Bank Limited
Ahmedabad, Gujarat
04.2023 - 06.2023
- Experience in Maintaining all operational and risk management standards.
- Worked closely with team to ensure delivering a quality client experience.
- Strong customer engagement skills.
- Experience in capturing leads across channels on a single integrated platform including web, mobile, email, SMS, branch, etc.
- Work experience on cross sell offers based on various triggers across all touch points with fast track closure process.
- Experience on cross selling and service activation like bill pay, internet banking , debit cards etc.
- Extensive work experience on sales and RM activity to bring in accountability and boost productivity.
- Experience in ensuring the banking center is successful on a daily basis by following duties.
- Experience in managing the on boarding of all new clients.
- Experience in tracking relationship management activities, pipeline management and conversions.
- Experience on analyzing/working on complete profile capturing and action items in prospect and customer 360 view.
- Experience in ensure client follow up calls are conducted in the proper time frame.
Internal Audit, Gold & Branch Auditor
Jana Small Finance Bank
Ahmedabad, Gujarat
05.2022 - 03.2023
- Conduct monthly audits as per the assigned calendar
- Ensure checking Branch Opening and closing time, Cash book and loan documentation and KYC checks, branch cash balance checks
- Pledge documentation and Total Gold Inventory check as per audit checklist
- Checking of Gold ornaments based on Gross weight, Number of items, Item type, purity, etc
- Tally of petty cash balance in branch
- Proper procedure is followed in cases of gold loan auctions when present in the location
- Provide valuation for cases during auction process
- Conduct security checks during monthly audit- ensure burglary alarm and CCTV are in working conditions and branch is following all security conditions
- Submission of Monthly audit report and submission of self-report of closing of previous month’s audit
- Highlight all key deviations/ issues, indicating severity as per the assigned metrics (Major/ Minor/
- Critical)
- Highlight all fraud cases discovered during branch audit
- Carrying out audits of Bank branches / units independently
- Sampling of data extracted from core system (as part of pre-audit preparation) to cull-out exception
- Carrying out audit as per audit checklist / standard audit procedures
- Collating the audit report (including audit review carried out by Junior Auditors)
- Carrying out discussion with the auditee (BM/Unit in-charge) of the audit observations/findings
- Submitting a complete report to Reviewer for review (including preparation of executive summary)
- Audit response review and closure
- Audit database updating.
Relationship Executive
Muthoot Finance Ltd
Vadodara, Gujarat
09.2018 - 04.2022
- Primary responsibility was to manage the overall operation and profitability of the branch
- Solved escalation and critical queries related to loan process and gold evaluation
- Improved customer satisfaction and sales through considered coordination with customers and colleagues alike, enhancing overall customer care and service
- Worked with drive and determination to consistently exceed targets, leading by example to motivate teams and ensure Gold Loan revenue growth at branch, month on month
- Responsible for canvassing, upselling and marketing all financial products of Muthoot Finance
- Helped less experienced staff manage daily assignments
- Inspired and motivated team members to achieve KPIs
- Obtained customer feedback for process improvements in support of long-term business strategies
- Proactively solved complex operational problems, positively impacting business direction
- Helped senior management plan and carry out daily operations and meet key objectives
- Secured revenue, accurately monitoring gold intake and deposits to eliminate discrepancies
- Took ownership of reporting procedures, which included daily reports, recurring business review reports, trend analysis and forecasting.
Skills
- Hobby :
- Travelling, Listing Business talk, Meeting with Stranger Etc
Education
SSC - COMMERCE
Shree S.Z. Waghela High School
Khmabhat 2011 - 2012
HSC - COMMERCE
Shree S.Z Waghela High School
Khambhat 2013 - 2014
B.COM - Accounting And Finance
Gujarat University
Khambhat 2014 - 2017
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Achivement
Employee of the Quarter (Q3 2023)
Issued by: Ujjivan Small Finance Bank
Department/Team: Branch Banking - Audit
Recognition for: Best Internal Auditor
Timeline
Internet Auditor - Manager
Ujjivan Small Finance Bank
03.2024 - Current
Internal Auditor DM-II
Ujjivan Small Finance Bank
07.2023 - 02.2024
Relationship Manager DM
ICICI Bank Limited
04.2023 - 06.2023
Internal Audit, Gold & Branch Auditor
Jana Small Finance Bank
05.2022 - 03.2023
Relationship Executive
Muthoot Finance Ltd
09.2018 - 04.2022
B.COM - Accounting And Finance
Gujarat University
2014 - 2017
HSC - COMMERCE
Shree S.Z Waghela High School
2013 - 2014
SSC - COMMERCE
Shree S.Z. Waghela High School
2011 - 2012
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